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  1. M

    Call block not working

    Make sure to leave the caller ID name field empty. Its more effective to block using the Caller ID number.
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    Provisioning/File system not working?

    In default settings under category provision there is a setting enabled that needs to be set to true for provisioning to be enabled. This was put there to only enable provisioning when you have secured it in some way.
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    Help setting up Multiple tenants in fusionPBX

    We have people using FusionPBX for SIP trunking first person I know of to do this was over 8 years ago. You can use SIP registrations or IP authentication (preferred) using the CIDR field on the extension to authorize the IP address of a remote PBX. My point for adding my comment here is to say...
  4. M

    Outgoing calls route Time and day

    You can make outbound route that uses FreeSWITCH time conditions. Here is the documentation. - https://developer.signalwire.com/freeswitch/FreeSWITCH-Explained/Dialplan/Time-of-Day-and-Holiday-Routing_6586868/#docusaurus_skipToContent_fallback
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    FusionPBX 5.2 Released

    Basic Upgrade Source Code - Required needs to be updated. May require a Git branch change. Upgrade Schema - The required database structure needs to exist. Data types don't change often but recommend updating data types. App Defaults - This doesn't set back to default it looks for missing...
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    Extension Outbound Caller ID Number issue

    I'll try and be more clear this time. Extension Caller ID input type text If you want extension caller ID name and number to be a input type text then make sure permission outbound_caller_id_select assigned to groups in Groups Manager. By default outbound_caller_id_select is not assigned to...
  7. M

    SOLVED Email queue for voicemail is not working? How to configure smtp?

    In FusionPBX 5.1 and higher version in Default Settings there is the smtp_crypto_method. This likely needs to be enabled for GMAIL smtp to work. Category: email smtp_crypto_method text STREAM_CRYPTO_METHOD_TLSv1_2_CLIENT There are some people that have Gmail working but it...
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    FusionPBX 5.2 Released

    FusionPBX 5.2 Released. Call Detail Record more details for call flows, Play button for Greetings, Destination Summary Report, Ring group destination range, Fax fail over, Soft phone provisioning, Bridge Builder, Multi-lingual improvements, stronger Security and more... Release notes on the...
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    FusionPBX 5.1 Released

    FusionPBX 5.1 Released. Event Guard logs, block and unblock from browser interface. Multi-factor authentication including TOTP and OTP. Multi-lingual completed translations and new languages. PHP 8.1 support. More refined, efficient, secure and many other improvements. Github notes on the...
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    FusionPBX 5.0 Released

    FusionPBX is pleased to announce version 5.0. New modular dashboard, stronger security, more mobile friendly, Many improvements and new features. For more details use https://github.com/fusionpbx/fusionpbx/releases/tag/5.0.1. Upgrade to the new release...
  11. M

    Follow me does not work when in a ring group, no matter the strategy, but works when calling the station direct

    Follow Me does work in a ring group but there is a setting in the ring group edit page that uses a select box Follow Me true or false. This value needs to be set to true in order to work.
  12. M

    Extension Outbound Caller ID Number issue

    Use the RESTORE DEFAULT on Group Manager Permissions. Reason is all permissions isn’t what you want that is the reason for the problem. Because there is a permission that changes the behavior to what you are seeing.
  13. M

    IVR option transfer to external destination VGW

    Dialplan tools is a tool to define actions with application and data. Then to select a dialplan tool go to Dialplan -> Destinations or IVR Menu or other location that has the destination select list.
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    Upgrade 4.5.31 (master) to Latest (5.1.3), No Registration safter Freeswitch update

    After adding a new custom hold music you need to restart the service. Needs to be restarted
  15. M

    RE: xml_cdr not working after update

    The servers I worked on had cron installed by default. So I've now added a command to install cron. Best solution is to import CDR records from the file system. HTTP POST requires escaping the POST perfectly which FreeSWITCH doesn't do 100% of the time. Also HTTP POST is less efficient...
  16. M

    IVR option transfer to external destination VGW

    You need to install dialplan tools and add the destination to that. Make sure to include $1 to represent the digits that were pressed https://github.com/fusionpbx/fusionpbx-app-dialplan_tools
  17. M

    Duplicate Domains menu after upgrade from 5.1.3 to 5.1.4

    Is the user assigned to 2 groups that both have access to the same item in the menu? Also make sure the superadmin group is not assigned twice to the Domains menu item. You can find it here at Advanced -> Menu Manager -> default.
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    Upgrade 4.5.31 (master) to Latest (5.1.3), No Registration safter Freeswitch update

    You can restart FreeSWITCH or go to the Menu -> Status -> SIP Status page and press the RESCAN button on all your SIP profiles. The domains access control list was given a more intuitive name of providers. This has been mentioned before on this forum.
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    Fusion update broke GXP2130 provision BLF

    Version 2 templates (non p-code) values don't apply to every phone. As stated by NVGcom you can get templates from an older version of FusionPBX and use those. NVVGcom also mentioned GDMS which is official Grandstream provisioning by Grandstream. Otherwise you can spend time and fix p-code...
  20. M

    freeswitch-mod-curl not installing

    You most likely need to migrate off of the end of life operating system to a new server. It is not a good idea to stick to an end of life operating system. Not only is Debian 8 end of life so is Debian 9. Suggest using Debian 11 or 12 at this point.