Extension Outbound Caller ID Number issue

[Neyamt]

Hello Everyone,

After upgrading Fusionpbx from 4.4 to 5.0 to 5.1 I am not able to set Outbound Caller ID Number, its showing add button when i click it, its redirecting to Dialplan, how can i fix it?

 

[Neyamt]

Hello Everyone,

Can someone help on this?

 

[wouam31]

Hi,
Look in the permissions:

Advanced -> Group Manager -> Permission of your user.

 

[Neyamt]

the user has all permission in group manager and menu manager. still the issue is there

 

[markjcrane]

Use the RESTORE DEFAULT on Group Manager Permissions. Reason is all permissions isn’t what you want that is the reason for the problem. Because there is a permission that changes the behavior to what you are seeing.

 

[networker409]

I am having this same problem. I did try to use the RESTORE DEFAULT option referenced above, but however it did not fix the problem.

 

[cemotyz09]

It seems the permission you want off should be 'outbound_caller_id_select'

 

[markjcrane]

I'll try and be more clear this time.

Extension Caller ID input type text
If you want extension caller ID name and number to be a input type text then make sure permission outbound_caller_id_select assigned to groups in Groups Manager. By default outbound_caller_id_select is not assigned to any user groups.

Extension Caller ID input type select
If you want a select option for caller ID then you would want to assign outbound_caller_id_select permission to groups of your choice using Group Manager and define Caller ID information in Dialplan Destinations.

 

[Neyamt]

Thank you @markjcrane, what i wanted to be input type text and its like what i wanted.