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The stuck calls are a FreeSWITCH bug from version 1.10.9 up to 1.10.11. The package doesn't have a downgrade option without the package maintainers providing alternative versions. For this reason and because they require a token now to make the packages which is more work for people. For these...

What is your version of FreeSWITCH?

Phones usually sit behind devices such as a router or firewall. - These devices can ruin VoIP services often with a SIP ALG. - Recommend disabling a SIP ALG on the device. - What kind of route or firewall is being used make and model. - Where is FreeSWITHCH in the same network? - Is...

@datafanatics The Advanced -> Access Controls in FusionPBX is used for FreeSWITCH and a whitelist for Event Guard. However, it has never been used directly for adding into addresses into IP Tables.

This is caused by a freeswitch bug. The bug affect FreeSWITCH 1.10.10 and 1.10.11.

5.2.0 is the current release. If you are on 5.1.3 you should upgrade.

Sorry, It is unlikely that the new file will be compatible with the older version. The best answer is to increase the priority of your upgrade and get it done. Sign up as a member with support at www.fusionpbx.com and I'll help you get the upgrade done this week.

When this was reported to me last week I made the following changes on 6 May 2024. - https://github.com/fusionpbx/fusionpbx/commit/8657a68d7ee574b9ac6cc550222a829ddf5ddab5

I accept CLA when a contributor has a pull request. Otherwise, we would have a lot of contributors in the list that don't contribute anything.

What is your version of FusionPBX? Probably do your upgrade sooner rather than waiting.

Email Logs have been deprecated when the email_queue was released. In newer version of FusionPBX email logs has been removed. Next, an upgrade will help you the current release is 5.2. There are improvements in the email queue that could help you on this topic. We have ability to save the...

You asked for best practices. - FritzBox Gateway should only be a modem with no NAT or it should be bridged and skip NAT - NAT isn't friendly with SIP and RTP so double NAT is not your friend. - Double NAT will make it more difficult to get it working.

Spanish language files need to be installed. Then use sox to convert the files to 8khz and 16khz and put them in the right sounds directories.

The additional languages need to be installed. They aren't installed by default.

The size of zero bytes is telling you that it can't find the voicemail. Try this from the command line as root. After doing this leave a new voicemail and then see if it shows a size. If it shows a size then try downloading the file.

After adding the Provider IP address to the providers access control list. Then go to Status -> SIP Status and press the RELOADACL button.

Your screenshot shows that you haven't assigned any agents to the call center queue. Assign agents to your queue and then press the reload button.

Oh, so you are trying to block out bound calls. If that is the case Delete the old call block dialplan then run upgrade -> app defaults. Confirm there is a new call block dialplan Go to Status -> SIP Status and press the FLUSH CACHE button Then try making a new call.

Screen shot of your call block entry would likely help.

Is this a new install or an existing install that has been upgraded for a few years?