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ok yah that sounds hellish, I am hoping that will never happen to me!

thanks for this option, saves having to create custom dial plans, might try this also!

That did it, works perfectly in first testing, very elegant solution @neeek thank you

Interesting and simple, I gave this a test, but for it to show in the IVR destination dropdown, you need a number in the box under name, else it does not show, I tested this with a random number (567) assuming it would transfer to the action transfer 505 XML client.domain.com so it goes to ext...

I might be over thinking this a little. Looking for a way to show the end user what IVR option the caller selected, i.e external caller selected 3 for Sales, it then routes the call as configured but when it rings the extension - someone can see before the caller id that the external caller...

tried that, the extension still works fine!, even rebooted my dev server completely but it still works, very odd!

gave this a test and did not stop my handset from working just fine, did a factory reset on the handset to ensure it re-provisioned if that's needed but it can still dial out just fine with none.me.com in the context

oh thats a neet idea! thanks @ad5ou do I need to have the context domain setup, or I can just edit it to anything random that does not exist ? interested to see your dialplan for the reminder message, I might set that up also

im sure there are a few ways to do this, but anyone recommend the best way to disable/deactivate an extension? looking to still have it registered but completely disable its ability to make internal/external calls - toll_allow perhaps?

did you restart FreeSWITCH after and also make sure you have the right ports open on the lightsale firewall, you could open up all to your own IP to rule this out

usually, a NAT issue when no audio, https://docs.fusionpbx.com/en/latest/additional_information/nat.html check your external_rtp_ip and external_sip_ip per the doc

fail2ban has been removed, was not aware of this, any more info ?

my process to update is to spin up a new server as you have done, but also run the update at least twice to update your db schema, you just overwrote your new install with the old db cd /var/www/fusionpbx php /var/www/fusionpbx/core/upgrade/upgrade.php and once your into the GUI, also run...

@whut thanks for prompting for more info, might help someone else in this case it was the vps level, i plan on doing some more testing but i think it was the fact I had the RTP UDP ports locked down, did not notice because 99% of client calls are analogue via my sip trunk provider, but I think...

this was an interesting firewall issue blocking the voice, still looking into what caused it. live server has been running for years with no issues, so still investigating.

ive started testing with my mobile and yes its the same thing dead air, I've got the sngrep -c on the server - would that help?

thanks @hamagid and @Adrian Fretwell i ended up copying the standard outbound route so it had all the channel variables, it shows up in outbound destinations, the dialplan looks like the below, but I am seeing some odd behaviour on forwarded calls, it connects but the destination receiving the...

thanks Adrian, will do some testing with this!

can anyone shed any light on what you need in the alternate destination field to send a call to an external number in a time condition, my thought was just an extension with call forward enabled but want to confirm. thanks!

just want to ensure I am on the right page here in order to provision settings that are not available in the default settings or device config, I have to edit the {$mac}.cfg file and add lines such as {if isset($my_custom_hotline)} features.hotline_number = {$my_custom_hotline)} {/if} then...