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If there are 2 computers and 2 phones next to these computers why do we need a third phone to ring if there is no computer for that phone? Call center with 2 agents and third call on hold would work perfectly for this scenario. i guess you can try one of the agents have two phones then...

Use call center module. It’s designed to that.

I typically install updates once a year because it usually takes me about a month to resolve any issues that arise. You're fortunate that this is the first time you've encountered a problem, but it’s a reminder of how careful we need to be when approaching updates. I really appreciate all the...

I maintain a custom fork of FusionPBX, currently based on version 5.1, which includes numerous bug fixes I have personally identified and resolved. While submitting pull requests can be challenging at times, I actively contribute, along with many others in the community. FusionPBX is an...

I'm seeing a lot of posts about things not working in 5.3. I would hold off until all bugs are cleared.

have you tried opening these files and looking at where there are double brackets?

That seems like you will need to do manual exports and imports for the specific timeframes

@wouam31 The idea for an improved dashboard emerged when we noticed that our clients were unable to perform basic self-service tasks, requiring them to submit support tickets for everything. After redesigning the pages to make them more user-friendly, we managed to cut down ticket volume by...

There is one big issue with stale calls on the newest versions. You can read about it online. There are workarounds but no proposed fixes from the developers. Otherwise it works well for us.

I second everything that @markjcrane mentioned above. FS PBX is designed to enhance those capabilities, offering a clean user interface with additional functionalities and integrations with third-party services. It aims to streamline the overall experience while complementing the core features...

@ardyhash I appreciate your feedback, but I believe there are several points where the situation may have been misunderstood: Versioning and Updates: The project is based on version 5.1, just slightly behind the current version 5.2. Up to this point, there has been significant effort to stay...

I have customers on Starlink. We use TLS exclusively for all SIP traffic and never have issues with routers and firewalls.

@babak FS PBX fully supports WebRTC, as it operates on FreeSWITCH and FusionPBX in the background. While it doesn’t include a web-based SIP phone, it integrates seamlessly with the Ringotel API for provisioning both mobile and desktop applications.

I added AI capabilities to the voicemail page, which has gotten through the entire overhaul. It works with OpenAI API

@whut from the member docs. It's not fully supported yet.

PHP 8.2 is not supported by FusionPBX right now. I highly recommend downgrading to 8.1.

@Adrian Fretwell You nailed it! The order was very important. I tried those commands before and they must've been in a different order. But this finally unset the header and I'm able to call the door bell!!!! <action application="set" data="sip_cid_type=none"/> <action application="unset"...

I've seen an issue like this at the data center end. The sound would disappear. You may want to look into switching your hosting.

there is no dialplan later. Freeswitch executes a bridge to the extension and sends it an INVITE, at which point the doorbell refuses the call.

But it doesn't, and it's because it's not set yet. It gets set later.