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this is the prob i had too.... but i read somewhere to delete and restart it, so my time was quick.

Hi, I have very limited channels on outgoing, is there a way I can put a call on hold or play a music, till I get outgoing channel free. Whats happening, I have 5 channels for outgoing, they are differnet from my inbound routing. So, if 5 callers were on call using the outbound, the 6th...

oh ok... this... I wanted something in the Call Center as it would be real time.

hi.... @hfoster can you elaborate where can i find this? Missed calls for the day is under extension summary or via a CDR query.

nope my agent has not logged out, the next answered calls refreshes the counter

bump

PM you the details.

Anyone else? We want the particular extension to remain unchanged, until 12:00 AM. So it shows haw many calls the agent has missed. Jeet

hi... ye i hired a developer and he did that in mins.... will ask him what he did...

please if you could do so, i am searching on the net and have no place to go.

hi @markjcrane this HotDesking is it still available? And if yes, can I have 1 extension and 5 users over it. Meaning, morning some diff operator logs in then afternoon some different operator comes and login, when morning one logs out. Is it possible?

Hi, I am trying Call Centre, everything seems perfect, but just a hinderance. I have 2 extension 2001 and extension 2002 configured on 2 Yealink. I also have 5 agents in Call Centre Agents (agent 2001, agent 2002, agent 2003, agent 2004 and agent 2005) , so now I want agent 2001 and agent...

@Robert Birch did you find any thing yet? I am looking for something similar. For example 4 calls on wallboard waiting to be answered, I add 5th call since its priority is high, 5th calls queue to be answered becomes 1st. Meaning it will be answered 1st and rest 4 calls will be later as served

There is no call waiting option too... where can i find it?

Hi, Anyone has this script if 10 agents are logged in and 2 are on the call, then those 2 won't be disturbed for next call, only the 8 agents would get a call, freepbx has this by the name of "Skip agent if busy." Jeet.

hi... ive got it working but my MOH is starting from random position, any ideas?

Hi, My sip is working fine. But when there is no call, it seems to die out. Like this And when there is a call coming or dialed out, its like this. Now I've spoken to my provider, he says if this happens again and again, the firewall will block due to suspicious activity. He stayed...

hi @char1 is this correct? sorry just a noob. Jeet

@fusionpbxnoaudio can you show (display) by pic? thank you. I have done it, but still not able to find TLS.