This may be the term. In our current pbx they're labeled 'Virtual Extension' so we could dial a number such as 2222 or 2223 for instance then this will redirect to an external number... Does that make sense?
That doesn't work for me. I'm looking for simple speed dial, right now I do it via ring group which is an overkill. I know I can also do it via follow me on an extension but I am trying to figure out how *0[ext] speedial dialplan works?
That doesn't work for me. I'm looking for simple speed dial, right now I do it via ring group which is an overkill. I know I can also do it via follow me on an extension but I am trying to figure out how *0[ext] speedial dialplan works?
It uses the speed dials in your Contacts. You set up a contact and when you add their number, also add a speed dial code. Then you can speed dial that contact's number with *0[speeddial]