M MTR Member Oct 25, 2017 181 9 18 46 Oct 28, 2019 #1 i have a customer that requested that i a user in on hold for more then 30 seconds. the call shuold go back to the main ring grop.. is that possible ?
i have a customer that requested that i a user in on hold for more then 30 seconds. the call shuold go back to the main ring grop.. is that possible ?
J JamesBorne Active Member Jan 24, 2019 294 57 28 Australia Oct 28, 2019 #2 If you are using "Park" (valet_park in the dialplan) you can change the following to a Ring Group number:
If you are using "Park" (valet_park in the dialplan) you can change the following to a Ring Group number:
M MTR Member Oct 25, 2017 181 9 18 46 Oct 28, 2019 #3 This one I am aware off But I need this type of setting for hold
J JamesBorne Active Member Jan 24, 2019 294 57 28 Australia Oct 28, 2019 #4 "local hold" is a function of the phone, not the phone system. Use park or you might need to consult the phone manufacturer.
"local hold" is a function of the phone, not the phone system. Use park or you might need to consult the phone manufacturer.