enable the record for outgoing and incoming calls

[djebali]

Hello everybody
I'm wondering to find the way to activate recording incoming and outgoing calls on fusionpbx
do someone can tell me how to activate by default?
I thank you
sami

 

[DigitalDaz]

As far as I am aware, there is no easy of doing this by default, you activate it in the extensions settings, there is a record option, you can choose 'all' in there.

I think there are certain types of call it does not record that need to be added separately. Maybe conference. Anyone else know??

 

[Luis Daniel Lucio Quiroz]

Easy, put a dialplan to set user_record variable to all

Other way is adding the instruction
record_session $${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext}

All with dialplan.

 

[djebali]

Hello Luis and digitalDaz
i than you for your support
question , after adding this in the dialplan will it be visible in the cdr ?
i thnak you
sami

 

[DigitalDaz]

It should be as long as the file is in the right place, which I think it is from Luis' setting

 

[djebali]

Good Morning DigitalDaz
I thank you i'll try to do it and keep you informed
I really thank you
sami

 

[Mike LeRoy]

I just set a line to record. After how many seconds/minutes will the recording be kept? Is there a minimum length setting?
Mike

 

[DigitalDaz]

It will keep the recording until you delete it

 

[Mike LeRoy]

I set it up and saw a file created, when the phone was hung up it was deleted - 30 seconds maybe.

 

[DigitalDaz]

No, there is no logic there to do that, you using the stable version?

 

[Mike LeRoy]

I think so

Just ran another update:

From https://github.com/fusionpbx/fusionpbx
9d07a11..fe9e1b5 4.2 -> origin/4.2
0140ae0..e607599 master -> origin/master
Updating 9d07a11..fe9e1b5

The call lengths 28, 16 & 32 seconds.

 

[Mike LeRoy]

The problem was an "action" on the outbound was "set" to "bypass_media=true" - this was set to maybe fix another problem. Setting to false leaves the recordings.

 

[MTR]

Easy, put a dialplan to set user_record variable to all

Other way is adding the instruction
record_session $${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext}

All with dialplan.

this worked well for me
now i am going to work on a script to email the file and then delete from server will post my output

 

[Len]

this worked well for me
now i am going to work on a script to email the file and then delete from server will post my output

Hello, have you created the script? Do you mind to share it? Cheers!

 

[ppenkov]

Other way is adding the instruction
record_session $${recordings_dir}/${domain_name}/archive/${strftime(%Y)}/${strftime(%b)}/${strftime(%d)}/${uuid}.${record_ext}

All with dialplan.

Hello, excuse me for re-opening this old post, but I'm looking to achieve exactly this thing.
I'm new to FusionPBX, so could you explain me, please, where and how to configure this ?
Thank you!

 

[DigitalDaz]

You do not need to do this, in extension settings just set record to all

 

[ppenkov]

You do not need to do this, in extension settings just set record to all

Thank you for the advice, but even if I set that option, I can't find the recordings.
I did one outbound call and one internal....look at Apps -> Call Recording and there is nothing...Nothing in Apps -> Recordings too....

 

[DigitalDaz]

You should be able to just look in CDRs. It should have a play and download button.

If not, have you done an upgrade between versions recently??

 

[ppenkov]

My CDRs is look like this:

Is this the right place to look ?

I'm using a fresh install of the 4.4

 

[DigitalDaz]

And you have recording set to all in the extension??