Email-to-Fax under Fax server

[tag915]

I was able to get this going doing the below steps.

1) Disabled the send queue:
In advanced / default settings / fax / send_mode - set enabled to false

2) Deleted all the previous records under:
app / fax server / sent
app /fax server / log

3) Login and delete everything in the below folders on the server:
var/lib/freeswitch/storage/fax/sent
var/lib/freeswitch/storage/fax/temp

4) Restarted the freeswitch service:
service freeswitch restart

After that I was able to send faxes from email and the web portal without issue.

I would still like to understand the queuing a little more and how it would work with a high volume of faxes but like everything else in FusionPBX the faxing seems to works great!

 

[roger_roger]

Has anyone been able to get this to work? IT seems everything stays in Queue and never processes. I can't find any information to troubleshoot the issue. Sending through the web works perfect but email to fax stays queued.

Are you periodically running the fax_emails.php program?

 

[tag915]

Are you periodically running the fax_emails.php program?

Yes. The issue was that the once the emails are parsed they became queued and never changed from there. I was able to get it going and had posted the steps I took.

 

[modcar]

After I did this, I now get 'error, subscriber absent' when trying to send.....

 

[brb5548]

I would also note that in order to use gmail (and other email providers using different charsets) you need to install php mbstring. For fusion 4.4 and debian jessie the package:

apt install php7.1-mbstring

No need to edit the php.ini files.

 

[markjcrane]

Email to FAX needs to be re-visited to be a really good solution.

 

[brb5548]

I agree but compared to what others offer on the market today, the solution functions pretty well.

I have to also say 'thank you'. Your work and @KonradSC work is really well done!

 

[MacKiller]

After I did this, I now get 'error, subscriber absent' when trying to send.....

@modcar, I was having the same problem and I figured out it was because it was not finding a dialplan. Interesting was that outgoing calls were working just fine, but not Faxing. So, I went to the "Dialplan->Outgoing Routes" menu and set each of the dialplans' domain to "global"

 

[modcar]

@MacKiller That's really strange, I created a global outbound route and that fixed up sending faxes from the web UI.

Doesn't help with email to fax though - they just sit there with the status of "wait"

Believe it or not, there's still a real demand for faxing, especially in the medical and legal professions. Apparently "email isn't considered secure" in their eyes.

Update: Restarted freeswitch and fax from emails has started working. Unsure about web UI faxing, but no one has ever used that, asides from me testing

 

[Massimiliano Iavazzo]

I've successfully configured email to fax service but I would like to know where I need to modify the parameters to enable or disable t38, ecm, fax speed, etc.

Anyone could point me on exact page on Fusion web panel?

Thank you.

 

[mcs3ss2]

Advance > Dafault Settings > Fax

 

[mcs3ss2]

It would be really helpful if you can write step by step how you setup email2fax

 

[amals257]

put cron

* * * * * php /var/www/fusionpbx/app/fax/fax_emails.php

then

configure IMAP settings in fax server > advanced settings

then

configure email subject tag

then

configure authorized senders

then

SHOOT EMAIL to FAX

 

[s2svoip]

put cron

* * * * * php /var/www/fusionpbx/app/fax/fax_emails.php

then

configure IMAP settings in fax server > advanced settings

then

configure email subject tag

then

configure authorized senders

then

SHOOT EMAIL to FAX

cheers for this, giving this a test, what format is it expecting the email in, i.e. where do you put the destination number, does it fax whats attached to the email or the body - was not not aware of email to fax so this is new for me, be very handy tho!

 

[mcs3ss2]

@amals257
Thank you for the reply
here is my crontab -2 screenshot please note the use in crontab command is roor





Here is my IMAP Settings



and here are my mail settings



What I cannot figure out is where to put the number

my IMAP username is fax@domain.com.au

when I send email from my email client sheeraz@domain.com.au to fax@domain.com.au in the subject field i type [out] NUMBER

email does appear in the inbox of fax@domain.com.au

but nothing after that.

Any more input please ?

Thanks, Sheeraz

 

[amals257]

@amals257
Thank you for the reply
here is my crontab -2 screenshot please note the use in crontab command is roor

View attachment 2072



Here is my IMAP Settings

View attachment 2073

and here are my mail settings

View attachment 2074

What I cannot figure out is where to put the number

my IMAP username is fax@domain.com.au

when I send email from my email client sheeraz@domain.com.au to fax@domain.com.au in the subject field i type [out] NUMBER

email does appear in the inbox of fax@domain.com.au

but nothing after that.

Any more input please ?

Thanks, Sheeraz

 

[amals257]

Hi Sheeraz,
It seems your settings are good
You can try sending email in below format:

subject format: [out],FAXNUMBER

 

[Lorena Watkins]

@amals257
Thank you for the reply
here is my crontab -2 screenshot please note the use in crontab command is roor

View attachment 2072



Here is my IMAP Settings

View attachment 2073

and here are my mail settings

View attachment 2074

What I cannot figure out is where to put the number

my IMAP username is fax@domain.com.au

when I send email from my email client sheeraz@domain.com.au to fax@domain.com.au in the subject field i type [out] NUMBER

email does appear in the inbox of fax@domain.com.au

but nothing after that.

Any more input please ?

Thanks, Sheeraz

Hi, your subject should be: [out]:xxxxxxxx where xxxx is the fax number to send to.

 

[s2svoip]

been messing around with this more, if I click Inbox now, I get this:


sent a few emails to the address I have registered with [out]:xxxxxxxx in the subject, but cant get it to fire yet - any ideas ?

 

[markjcrane]

Likely you are on an old version of PHP you can find out using this command.

php -v

Could also be a problem if you are on an old version of fusionpbx.