Call Detail Records page is blank after update

[bradgarrison]

Last night I updated via the GUI and this morning I noticed the Call Detail Records page is blank. I tried to search for previous calls but nothing returned. Everything else seems to be working normally. If I click on statistics in the CDR screen I can see a graph of calls from the day before but nothing for today.

Prior to the update I was using the CDR and it was working fine.

System Information​
Operating System Information​
Version	5.1.3
Git Information	Branch: master Commit: 2ed2ac63aef95e3eb9e860425babfd9912316021 Origin: https://github.com/fusionpbx/fusionpbx Status: Your branch is up to date with 'origin/master'. +0 days ago
Project Path	/var/www/fusionpbx
Switch Version	1.10.9 (64bit)
PHP Version	7.4.33
Operating System	Debian
Version	11
Kernel	Linux pbx 5.10.0-25-amd64 #1 SMP Debian 5.10.191-1 (2023-08-16) x86_64 GNU/Linux
Uptime	10:39:25 up 68 days, 23:39, 1 user, load average: 0.32, 0.09, 0.03
Date	Sat, 04 Nov 2023 10:39:25 -0400

 

[bradgarrison]

I just restored back to before the update and everything is working. I'll wait a bit before updating again.

 

[roger_roger]

That was a result of some changes to the code. Reach out to mcrane for the fix. He fixed mine but I don't recall what he did

 

[matt]

Here the same...
The fix would be interesting...

 

[technologic]

I'm having the same issue
v 5.1.0
Branch 5.1
Commit 113a9ad6ba80ff6addb60daa1d76b4d95826cbb1

I see some commit activity on cdr related files lately, which leads me to wonder - Should I be tracking master instead of 5.1?

 

[matt]

After the update (Commit 968706dac216f2189ff00f32268a86aa872eef79) today the old entries are present, but no new ones are shown...

The problem here was, that the module XML Cdr wan not running...

Now I get records again, but 3 days are missing...

 

[adam_AMP]

After the update (Commit 968706dac216f2189ff00f32268a86aa872eef79) today the old entries are present, but no new ones are shown...

The problem here was, that the module XML Cdr wan not running...

Now I get records again, but 3 days are missing...

Mark answered here:

SOLVED - xml_cdr not working after update

Hi everybody, The latest update Version 5.1.1 Git Information Branch: master Commit: 24bdccdb0b272dc6366fe61cd1e38b76e2ccee27 Origin: https://github.com/fusionpbx/fusionpbx Status: Your branch is up to date with 'origin/master'. +0 days ago...

www.pbxforums.com

This command will import the missing calls:

/usr/bin/php /var/www/fusionpbx/app/xml_cdr/xml_cdr_import.php

 

[matt]

This command will import the missing calls:

No - it doesn´t

 

[adam_AMP]

No - it doesn´t

Oh. It did for me. Sorry. I used the post I linked to fix our CDRs after a recent update.

I set up the cron job like it mentions and that command is importing my calls every minute now.

 

[markjcrane]

The reasons for saving CDR to the file system is the following reasons.

- Saving the CDR to files and skipping HTTP POST reduces work for the web server.
- When saving over HTTP POST the records need to be escaped perfectly for an HTTP POST for CDR records to succeed.
- FreeSWITCH doesn't escape data perfectly on all CDR records. Not as dependable.
- This means HTTP POST is not as safe. If CDR records are important to you then you shouldn't use HTTP POST.
- HTTP POST fail can save to the file system however if it does not save to the file system then the CDR records are not recoverable.
- Some servers will save them to the file system some have not been saving to the file system