Call Center calls dont get redirected to agents

[quintenbuijs]

I tryed to install callcenter on fusion pbx but it doesnt redirect the calls to the agents

 

[Neyamt]

Is it playing queue music?

 

[quintenbuijs]

Yes it is playing the on hold waiting music

 

[Neyamt]

Please make agents status blank, reset agents' status, reload call center and try to check it.

 

[quintenbuijs]

It still doesnt work

 

[markjcrane]

Your screenshot shows that you haven't assigned any agents to the call center queue.

Assign agents to your queue and then press the reload button.

 

[quintenbuijs]

Thanks this worked