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Yes, the settings were copied from FreePBX but I know they worked there. I'm no longer using Vitelity but the above could easily be converted to FusionPBX. I didn't want make the changes without testing it, so I left it as-is.

Yes there's quite a bit of features on the user portal. From my understanding, it's the same GUI as the admin panel, but with less permissions as you've stated.

Welcome! I switched a few years ago and it's made my life/job smoother. Can you explain your concern for Asterisk's future? I'm not an expert, but I believe FreePBX contains Asterisk but Asterisk doesn't depend on FreePBX.

Thanks @DigitalDaz ! Took me a minute where to adjust the bracket in the rule. This is what worked for me, in case anybody else is looking Before condition destination_number ^(9.*)$ After condition destination_number ^9(.*)$ In the case of international calls from North America, which I...

Thanks as always @DigitalDaz !

Update, the database doesn't appear to store the length of the audio file, so it shouldn't be a problem if the original and replacement audio are different lengths. Inserting an entry into the "v_voicemail_greetings" table should resolve the GUI "seeing" the greeting, but there is a...

Yes, though if there's no preexisting greeting the GUI won't detect it if placed in the filesystem. I suspect a database entry is needed for the GUI to "see" the greeting. As a workaround a greeting could be recorded (so that the database entry is present) and the file replaced, but that's...

Hi all, Does anyone know how to upload a pre-recorded voicemail greeting? And/or set a "recording" (from Apps > Recording) as a greeting? I'm familiar with uploading recordings and using within an IVR, but there doesn't seem to be a way to link them to voicemail greetings. I'm going to...

Hi all, Any idea how to remove the 9 from from a dial-9-then-x-digits so that it's properly formatted in the E.164 format? Effectively it'd be using $1 but dropping the first character, so 9 in this case. Guessing it's a regex replace command, but want to use the proper solution in the proper...

Would you mind sharing your general geographic region? (guessing it's Cyprus based on your username)

Unfortunately no. In the past I've provisioned the device as line 1, then manually (on the phone) change line keys 2-5 from "disabled" to extension ("line" in our verbal context) 1.

Any luck getting G729 to work?

Glad it worked out. Care to share more details about your problem and solution in case others have the same issue?

Hi @cyprusvoip, do any of the selections under Dialplan > Outgoing Routes > + (new) > Dialplan Expression help? It should be the select box just below, like this:

Pardon the necrobump, but in case anyone else is looking these are some settings that worked for me: type=friend dtmfmode=auto username=ACCOUNT_SUBACCOUNT secret=PASSWORD context=from-trunk ; (this could be ext-did or from-pstn as well) insecure=port,invite canreinvite=no...

Thanks for posting your solution. Edit: more to the solution than that, see below

Fantastic, thanks as always @DigitalDaz!

Hi @Blaubeere, I have a small addition. With the SPA500DS you can put $PROXY instead of the actual domain/ip address. Helps prevent mistakes in case you're ever copy/pasting. For example, instead of placing the actually domain/ip: fnc=sd;ext=99@IP-ADDRESS;nme=Label Change it to literally...

Hi all, I suppose this question could also be applied to destinations when time conditions are met: What is the proper formatting for the "Alternate Destination" if I'd like it be an external phone number, like an employees cell phone for example? Is entering the DID (or 1 and DID in my case)...

Update - turns out I was actually blocked by fail2ban. Thanks for your help @EasyBB and sorry for taking up your and the community's time with this.