Search results

There is an option. Do not use DND for this, you must enable the feature and agents but log-off / log-on tier-rule-no-agent-no-wait Can be True or False. If True, callers will skip tiers that don't have agents available. Otherwise, they are be required to wait before advancing. Agents must be...

Man that GUI is ugly.

I believe it's for billing. For example you may want to set a PIN code in your outbound routes for international destinations and then associate that PIN code to an account code for billing purposes.

Thanks for the reply @Adrian Fretwell it seems like this project really has some direction and of course using a solid framework like Django will help this this project make some faster progress. If you havent used the Asterisk based project MirtaPBX send me a PM and i'll give you access to a...

As the title says is anybody using this in production?

I have integrated Acrobits Cloud Softphone into FusionPBX device provisioning. So you configure an Acrobits softphone the same way you would with a physical phone (including speed dials, BLF etc.) You can also enter the users email address and send them out a QR code for softphone provisioning...

@Rishaard are you talking to yourself?

Let's say you use the FusionPBX Top-Down queue strategy for queue A (Sales) you could have those agents with the most skills in sales in a higher tier and those with lower skills in lower tiers. You do the same for all of your queues. When an agent "John" logs in he may be ranked 30 in Queue A...

Confirmed the change suggested in your linked worked.

great, will give that a test and post the results back here.

Hey, Can anybody advise how I could change the default music on hold for a single tenant?

Have you used it with FusionPBX?

Are you trying to install master or stable branch?

take a look your files in the terminal in the xml_cdr directory and check the last modification time for those files

Yeah I'm still running 4.4.9 and manually upgrading clients to a newer version. I also started migrating some clients off to MirtaPBX, a platform where I don't have to hold my breath and hope for the best when I click the upgrade button.

That version is quite old now, why don't you upgrade to the latest?

something is wrong because that's not how it should work. What version of FusionPBX are you using?

I followed these instructions to get it working: https://forums.telcobridges.com/tbwiki/FreeSBC:FusionPBX It take a bit of time to understand how and why they do things in the platform but once you get your head around that it's all logical. If I was going to take mine into production i'd...

FreeSBC/ProSBC - I've tested it successfully, pricing is great, it's a commercial product with support. Although I never used it in a production environment.

Have you set an outbound callerID in your extension?