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  1. K

    TLS issue : after rescan port 5061 did not open

    This is the logs from /var/log/freeswitch/freeswitch.log after i did a re-scan. I noticed the 1st line : tls[false]. I have enabled internal_ssl_enabled and external_ssl_enabled. Is there other settings need to configure to enable TLS ? 2020-09-28 08:16:37.054149 [DEBUG] sofia.c:4450 tls...
  2. K

    TLS issue : after rescan port 5061 did not open

    Hi, I am using Fusion PBX 4.5.10. I am trying to enable TLS in Fusion PBX. Below are what i did. a. I followed the steps in https://docs.fusionpbx.com/en/latest/additional_information/sip_tls.html b. I have enabled the internal_ssl_enable and external_ssl_enable and Flush cache in SIP Status...
  3. K

    How to enable TLS in Fusion PBX

    Thanks for the info. I followed the steps and the output from the Status -> SIP Status shows that 5061 and 5081 (both TLS ports) is running. However, when I do a netstat on the server, 5061 and 5081 are not opened. My IP Phone configured as TLS cannot register to Fusion PBX. Can I know what...
  4. K

    How to enable TLS in Fusion PBX

    Hi, I am using Fusion PBX version 4.4.6. I am trying to enable TLS for one of my extensions in Fusion PBX. However, in the Fusion Web Portal, I could not find any TLS settings in the Accounts -> Extension. Can anyone advise how to enable TLS for extension ? Thanks. Regards, Kwang Mien
  5. K

    Postgres Database growing

    Hi, I am using Fusion PBX version 4.4.6. it is using Postgres Database and recently, the database has grown to 24GB. I tried to clear all the CDRs but it did not reduce the size of the Database. After checking the postgres folder, it noticed there are a lot of 1GB files in this folder...
  6. K

    Music on Hold sound file issue

    Hi, I would like to use my WAV file for the Music on Hold. I uploaded my WAV file for Music on Hold by Applications -> Music On Hold. I created a New Category (chankmMOH) and uploaded my WAV file. Under Extensions, I configured my extension to use the music on hold New Category, chankmMOH. I...
  7. K

    Cannot upload large Wav File as a Recording

    I managed to find the answer. I need to restart the php-fpm by using the command : systemctl restart php-frm
  8. K

    Cannot upload large Wav File as a Recording

    Hi Adrian, below is the nginx logs. it seems that my file size has exceeded 8M. I changed the upload_max_filesize = 1000M post_max_size = 1000M and restart nginx and also refresh fusion pbx web page. However, when i upload the file, still getting the error below. It seems that the settings...
  9. K

    Cannot upload large Wav File as a Recording

    Hi , I am using Fusion PBX version version 4.5.10. I tried to upload a WAV file (size is 9Mb) as a recordings under Application -> Recordings. However, the wav file cannot be uploaded. May I know if there is any settings need to be changed to upload large WAV file ? Thanks. Regards, Kwang Mien
  10. K

    Cannot download or play large Call Recordings

    Hi, I am using Fusion PBX version 4.5.10 I have some call recordings whose sizes are above 100 MB. When I tried to download it from Applications -> Call Details Records, only about 12 kb was downloaded. Also, when i tried to play it in Applications -> Call Details Records, there is no sound...
  11. K

    No recording for outbound calls

    Hi, I am using Fusion PBX version 4.5.10 I have issues with recording for outbound calls. I have enabled 'All' recording for extensions. However, when the call was made from the extension there is no recording when i checked in the Call Details Records. However for inbound calls, the calls...
  12. K

    Invalid Profile when start Gateway

    Hi, I am using FusionPBX version 4.5.12. I created a Gateway and tried to start the Gateway. However, the error "Invalid Gateway" appeared. and the Gateway did not register. Please refer to the screenshot. Can anyone advise how to resolve this issue ? Thank you. Regards, Kwang Mien
  13. K

    Issue login to Admin Portal

    Hi, I installed Fusion PBX for Centos 7 using the URL https://www.fusionpbx.com/download After installation, I tried to login using 'admin' and the password given. However, the result is "Invalid Username and Password". I tried to reset the password using the below steps cd /etc/fusionpbx...
  14. K

    memcached and Postgres flooding at Loopback interface

    i tried the netstat command. there is a total of 1125 connections to memcached which result in TIME_WAIT. However, there are no processes listening to these ports. tcp 0 0 127.0.0.1:11211 0.0.0.0:* LISTEN tcp 0 0 127.0.0.1:8021 0.0.0.0:*...
  15. K

    memcached and Postgres flooding at Loopback interface

    I compared with my other Fusion PBX server. There are not a single memcache and postgres messages at loopback interface. further analysis of the tcpdump at loopback interface shows that some processes are trying to get some information from memcache and postgres. at the point in time, there...
  16. K

    memcached and Postgres flooding at Loopback interface

    Hi, I am running Fusion PBX version 4.4.6 on Centos 7. When I did a tcpdump on the Loopback interface of the Fusion PBX server, I discovered floods of memcached and postgres messages. An example of the postgres message is Query : deallocate pdo_stmt_00000002. There are some other Postgres...
  17. K

    Registration and Call Issues

    Hi, Our Fusion PBX version is 4.4.6. We have encountered a serious issue with our Fusion PBX. When the issue happened, all the phones cannot register to the Fusion PBX and cannot make call. A check on Freeswitch logs in /var/log/freeswitch/freeswitch.log shows : Dec 13 15:06:57 aspiro...
  18. K

    Feature Code for Call Barge

    Hi, I am using Fusion PBX version 4.5.10. Can I know if Call Barge for Call Centre is supported ? I check but could not find the feature code for Call Barging. Can anyone help me on this ? Thanks. Regards, Kwang Mien
  19. K

    no CDR when making call using FusionPBX ver 4.4.9

    Hi, I installed a new Fusion PBX version 4.4.9. I created extension 888 and make a call out to a mobile number. But when I refer to the call details records under App->Call Details Records, there is no Call Details Record. I call from one extension to another extension, there is also no...
  20. K

    Cannot access Fusion PBX Web Portal and phones cannot register

    When the issue happened, I restarted the machine, but that it did resolve the issue. Only after clearing the *.db files in /var/lib/freeswitch/db/ and restart freeswitch, registration and web portal issues are resolved. Is the problem due to too many sip registration as i understand that the...