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I need to find a way to allow a Compliance person to access the CDR, and to listen to recorded calls on all extensions except for company owners and executives. I know access can be modified through Group Permissions and then I can just assign the specific extensions the person needs access to...

I find with send dtmf that this works best fo rme... I usually put a space in between the digits for send_dtmf because if I don’t the digits might get presented too fast.

You could do something like this in your dialplan... the person must dial 47 + number for the executed dial string to be *47*12340 + number condition >> destination_number = ^47?(\d{7})$ action >> bridge = sofia/gateway/{your gateway here}/*47*12340$1 The other option would be to just have the...

Did you add your phone number as a Destination and ensure it's properly tied to an Inbound Route?

Welcome! I’m new here as well. Similar business in Canada; we provide Hosted PBX, SIP, SMS, Chat, Email and Data services. I’m hoping to find answers to some questions we have with FusionPBX, as well as provide some answers we’ve come up with.

Just want to make sure I’m understanding your question... Do you want the dialplan to insert the prefix *47*12340 in front of any number dialed?