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Make sure you got SSL(Letsencrypt) enabled and go into the phone set the provision URL to use https and put in your URL <yourFQDNhere>/app/provision/ if needed can automate this with dhcp option 66 for larger deployments. At one point you could provision Polycom with http but after a certain...

I have made a mistake before with the jail.conf file that caused fail2ban to block my SIP trunk provider IP. The ignoreip= field I accidentally added a customer router IP without the CIDR. XXX.XXX.XXX.XXX BAD XXX.XXX.XXX.XXX/32 GOOD

Mine has stopped working before when doing an upgrade had to run Advanced and run Schema and Data Types then my CDRs were showing the missing entries.

I use the same ATAs "Cisco SPA112" for multiple deployments using Flowroute without issue. I have had maybe two times where I had an issue with the underlying carrier where T38 was not working correctly. Flowroute support was real easy to work with they just moved the DID to another facility...