Search results

I know this has been going on for a while now, but I'm a late comer to this party. So what I've been suffering from over here is two fold: Massive ddos attack that overwhelms our fail2ban causing mass deregs. Non stop call floods. What are some of the ways to counter these issues?

So a client of mine is starting up a call center and want it run off of softphones. They want BLF, call parks, the whole nine yards. Can anyone recommend anything decent to use?

How do I decrease the time between incoming call boops? Right now it only plays about once, maybe twice, in 30 seconds and if I miss it, I lose the call.

Cheaper than I've found. Who's that through?

thanks!

Have you tried punching in *79 and *73 on the ext just to rule those out?

A little clarification on call groups, if anyone can help shed some light. I need to set up something where the offices only intercept (*8) their own calls. Right now if someone hits *8 to grab a call, they might be grabbing an office's call from 200 miles away. So, after a little research this...

Client of mine needs to call Medical, and part of the login procedure is to dial *. *21, *23, *42 etc. Whenever they dial the *xx it usually hangs up the call, and other times tells them that their login is wrong....either way that * is triggering something. Any ideas on how to get around this...

We had some of the issues mentioned here when installing this module on Fusion version 4.4 We fixed it by modifying the app_config.php file to have Fusion create the correct database tables.

Right now we're using azure to do our transcription. Right now its only in english, but we have several clients asking for us to set it up for Spanish as well. So azure has this nice little button called "detect language" which gave us great hope, only to let us down. The transcribed message...

There's a great tutorial on it here: https://docs.fusionpbx.com/en/latest/features/parking.html

I agree with DigitalDaz. While getting a domain isn't absolutely necessary, it will make your life a whole lot easier. $12 a year and you're golden. You have a lot of the same questions I had when I first started out, and what I wound up doing is hiring a professional to help me get set up. Cost...

I know that for call parks it will automatically return the call to the person who placed them on park to begin with after a certain amount of time.

Can you post a screenshot of your ring group configuration?

My question would be: What do you want to use this system for? If you have a small office and just want to use it to route calls to your local phones, then there's no reason to set up the multi tenant options. Multi tenancy only comes into play if you are serving multiple companies. If you...

Got this from the web logs if it helps.

Had this same issue with bandwidth in central California. Confirmed it was an att issue.

Thanks for responding to my question. I have never tried to provision firmware before. I barely figured out how to provision DSS keys. So I followed your instructions, downloaded the firmware for the t21p e2, the t27, and the t41s. I'm working with the t41s, since its already on my desk and...

So scrolling through the Default Settings I see all the different phone models and their corresponding firmware. I don't see t27g, but I'd like to add it and be able to push out firmware to it. Can someone give me an idea of how to do this?

Great info. Thanks!