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    Automatic billing reports

    I have modified the xml_cdr.php page for reporting. You can perform a search on that page and then schedule reports to be emailed out in either PDF or CSV format for a specific period of time (ie. Previous day, Last 7 days, Last Month etc) and you can also select the Timezone for that period...
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    Automatic billing reports

    What details do you want in the report?
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    Can I create FusionPBX cluster

    It's a big job creating a HA cluster in the end I went with a more expensive option and that was using an out of the box product from https://telium.io/en/high-availability-for-freeswitch/screenshots/ It will failover without even dropping a call. Expensive but highly recommended for carrier...
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    Can I create FusionPBX cluster

    The most simple type of cluster is using DNS, for example on AWS I used route53 health check to monitor the status of freeswitch. If a freeswitch server was down everything would re-register to the second server. With this style of cluster you need to ensure each server has enough capacity to...
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    Can I create FusionPBX cluster

    Are you looking for a full load sharing cluster or just a 2 server with failover scenario?
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    A2billing replacement

    I've been using ASTPP for years and it's been working very well.
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    What CRM is being widely used with FusionPBX?

    Maybe check out a softphone like Ringotel they have built in CRM integration
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    FusionPBX Softphones - MS Teams

    Yes just use Call2Teams
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    Date/Time stored differently on 3 different servers

    Check the postgres default timezone
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    Ring time drops after two minutes

    I just posted a similar issue last night on this forum. Are you phones ringing as part of a ring group? https://www.pbxforums.com/threads/ring-group-timeout-120-seconds.6379/
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    Ring Group - Timeout 120 seconds

    Hey Guys, I have ring groups setup using both “enterprise” and “simultaneous”. I set the ring group timeout for 400 seconds and set the timeout for each extension in the ring group to 400 seconds. However all calls hangup at 120 seconds. Also note I play a greeting file at the start of the ring...
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    CallerID Name Prefix Issue

    Has anybody run into this issue, i’ll give you an example: If I have two ring groups MAINLINE_RG1 (5500) and MAINLINE_RG2 (5501) MAINLINE_RG1 (5500) - Rings a few phones for 20 seconds then goes to MAINLINE_RG2 (5501) and rings a few more phones. If I set the CallerID Name Prefix in 5500 to...
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    CallCenter CallBack

    Callbacks are quite an advanced call centre feature and unless it's done right it'll cause more problems than it'll solve. For example: What number does it call back? How many times does it attempt to call the person back? When does it call them back? If the the callback script can't get though...
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    Device Profiles - Protected Key

    Hey Guys, Does anybody know what's supposed to happen when you set a key as protected = "True" in device profiles?
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    Call Center Queue Actin Weird

    Try this: Add the agent again and press SAVE -> RESTART Remove the agent and press SAVE -> RESTART check again
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    Debian 11 and Fail2ban Issues

    That's probably it, my master branch is about 1 month old.
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    Debian 11 and Fail2ban Issues

    I'm running debian 11 with latest master branch FusionPBX and Fail2ban 11.2. I've been using this for about 4 months now, not huge call volume but i've had no issues.
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    Debian 11 and Fail2ban Issues

    I’m using Debian 11 and have no issues at all.
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    SOLVED Zoiper not ring when iphone off

    You need to buy the push notification add-on otherwise the iphone will shutdown the app running in the background
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    Announce Sound and Announce Position block the bridging of the caller and the agent

    I had the same issue so don't offer the "announce position" to clients. I ask clients get a MoH file recorded and every 60 seconds have the voice over artist say "press 1 if you'd like to leave a message and receive a callback" if somebody press's 1 they are asked to leave a message and return...