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  1. hfoster

    Convert / modify incoming DID possible ?

    I'm pretty sure the name is the 'profile' name. I've only used it in FreeSwitch myself. So if I created a rule called GB: Translate:GB,XML
  2. hfoster

    Time auto update

    Each vendor has their own definitions, so you'll have to set their definitions as per the vendor documentation. I only use Yealink myself.
  3. hfoster

    Convert / modify incoming DID possible ?

    To use mod-translate to modify inbound calls before they hit the dialplan the following setting for the SIP-profile must be modified: dialplan “XML” -> dialplan “Translate,XML” With FreeSwitch 1.8.x it is now possible to specify the translation profile to be used: dialplan “XML” -> dialplan...
  4. hfoster

    Accessing database variables from inside Dialplan

    For the most part, set them in Variables and use them in the dialplan like ${variable_name}. You can also set them in channel: <action application="set" data="var_name=var value"/> <action application="log" data="INFO The value in the var_name chan var is ${var_name}"/>...
  5. hfoster

    Time auto update

    Removed a long time ago due to security/maintenance issues along with the SQL editor and that XML editor. You have to look at the configs via SSH SSH on to the server, cd /var/www/fusionpbx/resources/templates/provision/yealink We're getting beyond ourselves here... the default FusionPBX...
  6. hfoster

    Time auto update

    Are you certain? Because that's all I set, along with the timezone number as 0. What is showing on the Yealink? Has it actually taken the config?
  7. hfoster

    Convert / modify incoming DID possible ?

    You would hope the SIP Trunk provider is normalising that tbh, anyway... There is a number translation application, based on a FreeSWITCH module which has some examples in: https://docs.fusionpbx.com/en/latest/advanced/number_translations.html
  8. hfoster

    Time auto update

    yealink_time_zone_name is not set in your picture. Change it to: United Kingdom(London) and enable it.
  9. hfoster

    New fusionobx istance, trouble when i change internet provider on extensions.

    Really it is a crapshoot to know whether you are on the dreaded Carrier Grade NAT now all the IPv4 has gone. Time to pull out the packet captures to see what is happening to the INVITEs, or just stick to using TCP SIP only (the modern recommendation anyway). On sngrep on the server you should...
  10. hfoster

    SOLVED Resetting Call Center Agent Statistics regularly (every night?)

    Hi all Anyone know if it's possible to reset the statistics of the Call Centre Active's information, call via the FS command: callcenter_config queue list agents <queue>@<domain>? The stats just keep going upwards every night, and the support desk want to treat each day a-new. The FreeSwitch...
  11. hfoster

    Fusion Developer or Fusion API Document

    It's part of the Purple membership for the REST API.
  12. hfoster

    New fusionobx istance, trouble when i change internet provider on extensions.

    WRONG CALL STATE usually implies that FreeSWITCH tried to authenticate on the INVITE but couldn't complete. Given the second clue about TCP working and UDP not working, that makes me think that one of the routers is blocking arbitrary UDP ports. Create a firewall rule that allows everything from...
  13. hfoster

    Best Practices for New Groups and Menus (Menu Copying?)

    One word of caution, make sure your users stick to US English. I wondered why a few people were getting blank menu bars, and it transpired that people had switched their language to UK English.
  14. hfoster

    how to make the attended transfer

    No, just during a call press *4, silence will then play, dial 4003, wait for it to connect, finish the transfer by hanging up the call or pressing # to cancel the transfer.
  15. hfoster

    how to make the attended transfer

    I don't think you want hash at the end. It kills the transfer. I think you just have to wait after entering the digits. Feature Code Channel Variable Name Purpose When to use 0 attxfer_conf_key it will convert the call to three-way conference After the last party answers the call #...
  16. hfoster

    how to make the attended transfer

    Oh, and I think hash terminates the call from the FreeSwitch docs: https://developer.signalwire.com/freeswitch/FreeSWITCH-Explained/Modules/mod-dptools/6586414/ Think you are just meant to wait after dialing, speak to the person and then hangup your side.
  17. hfoster

    how to make the attended transfer

    https://github.com/fusionpbx/fusionpbx/blob/master/app/dialplans/resources/switch/conf/dialplan/085_bind_digit_action.xml Think you are missing the ${bind_action_target} from the actions.
  18. hfoster

    Best Practices for New Groups and Menus (Menu Copying?)

    It's so much easier I have found to just create another menu, and assign that to the user/domain in question. That way, you don't have to mess with the default menu.
  19. hfoster

    how to make the attended transfer

    It's handled by the endpoint mainly. What do you need to know?