yealink T31P call park light not working

wuser101

New Member
Jan 7, 2025
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I recently deployed a yealink T31P phone running firmware 124.86.0.75
It is registered to our FusionPBX running version 5.3.4.

We configured a BLF key on the phone (see below) via the phone's GUI.

1736324694625.png

When we press the "PARK1" button to park a call, the call gets park with no issues; however, the light never turns on to indicate the a call is parked.
We also tried to configured a "Type" of "Call Park", but that didn't work either.

Read a few post on the form like the below, but light still doesn't come on.


Currently have a ticket with Yealink to troubleshoot...
 

wuser101

New Member
Jan 7, 2025
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After some trial and error, I was able to figure it out. No changes needed on the FusionPBX side.
All I needed to do was configure the Dsskey from the phone's web GUI with the following.

Type: BLF
Value: park+*5901
Label: PARK1
Line: Line 1

It's important to note that it has to be line 1. If I change it to line 2, the light never comes on. Not sure why that is.
 

whut

Active Member
Dec 23, 2022
253
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Line 1 is for account 1 on the accounts page of the phone's web GUI. Setting it to line 1 connects the call park key to your extension 101 as you have the phone programmed.

Use line 2 for account number 2.
 
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