Hi all
Anyone got any smart ideas to fix this request?
Background: User wants recordings on by default, but wants to be able to disable the recordings when they are going to be listening to sensitive information. They are going to be using a Yealink or a Snom handset.
Potential Methods:
1. Using *5 and *6 during a call to mask and unmask the recording. This does not provide any user feedback, so the user is potentially unaware of what status the recording is in.
2. Using the SIP Record DSS keys on the Yealink or the Snom which does provide a light to indicate the current status. The problem however is both start in the 'Off' position, even though the calls are recorded, the first press does nothing but turn the lamp off and then the second press turns it off. There doesn't seem to be a way in FreeSwitch to send a 'SIP INFO' right at the start with a Record: true; besides I'm not even certain if the phones would process it and toggle the light on.
I'm hesitant to go down the BLF via LUA monitor route as it seems like an absolutely monumental task.
Anyone got any smart ideas to fix this request?
Background: User wants recordings on by default, but wants to be able to disable the recordings when they are going to be listening to sensitive information. They are going to be using a Yealink or a Snom handset.
Potential Methods:
1. Using *5 and *6 during a call to mask and unmask the recording. This does not provide any user feedback, so the user is potentially unaware of what status the recording is in.
2. Using the SIP Record DSS keys on the Yealink or the Snom which does provide a light to indicate the current status. The problem however is both start in the 'Off' position, even though the calls are recorded, the first press does nothing but turn the lamp off and then the second press turns it off. There doesn't seem to be a way in FreeSwitch to send a 'SIP INFO' right at the start with a Record: true; besides I'm not even certain if the phones would process it and toggle the light on.
I'm hesitant to go down the BLF via LUA monitor route as it seems like an absolutely monumental task.