SOLVED Where to find transcription log

[ewdpb]

Hi all,

I am testing voicemail transcription with IBM watson. I already followed all the steps in the instructions but while I do not get any error, warning or, in fact, any mention whatsoever on the subject, I do not get a transcription either. The email comes with a lines saying transcription and nothing after that. I guess there may be a communication or setting problem. I was wondering where I cand find some logs. I do not see anything on the default logging app.

Or putting it some othe wary, where does fusionPBX keeps its non-freeswitch logs?

I am on FusionPBX 4.4.10.

Thank you!

 

[KonradSC]

Set Debug equal to a boolean true and watch the logs in FS.

https://github.com/fusionpbx/fusion...l/resources/functions/record_message.lua#L225

 

[ewdpb]

ahh really? Directly in the script? So I can simply change

if (debug["info"]) then
    freeswitch.consoleLog("notice", "[voicemail] CMD: " .. transcribe_cmd .. "\n");
    freeswitch.consoleLog("notice", "[voicemail] RESULT: " .. transcribe_result .. "\n");
end

into

if (true) then
    freeswitch.consoleLog("notice", "[voicemail] CMD: " .. transcribe_cmd .. "\n");
    freeswitch.consoleLog("notice", "[voicemail] RESULT: " .. transcribe_result .. "\n");
end

Or do you mean something less brute-force than that?, like

session:execute('set','debug=true');

Thanks for replying!

 

[KonradSC]

Neither are quite right.

Just comment out the IF statement so the logging statements are not conditional. Line 1 and line 4.

Ultimately you just want to see the Watson results ouput to the console.

 

[JamesBorne]

Just wack a debug["info"] = true in the empty space up on its own line, near line 25, after the copyright disclaimer.
@KonradSC I get you though

 

[ewdpb]

Thanks @KonradSC and @JamesBorne for your replies. They are very much appreciated. Testing it now!

 

[ewdpb]

Sorry for the dummy question but, where on earth I mark this question as solved?

 

[JamesBorne]

1. Right of the thread title press the "triple dots"
2. Select "edit thread"
3. Select "(No prefix)"
4. Choose "SOLVED"
5. Click "Save"





Guide for the guides @ewdpb

 

[ewdpb]

Holy smokes, that is the less intuitive thing in the world! Thanks @JamesBorne !

 

[Ruckol1]

Hate to bump a thread this old but I'm running into this exact issue reported. Watson transcription, email comes through but the Transcribe is empty in the email.

EDIT: Fellow Google-ers, found answer here: https://www.pbxforums.com/threads/voicemail-transcription-ibm-watson.4686/post-17862

 

[kshah]

Hello, I have the same issue, my email just shows the word "Transcription" but not actual transcription. Any idea?