What is Fusionpbx web interface?

[rjunaid]

"Agents can login to call center with *22 from the phone (hardphone or softphone) or via the FusionPBX web interface", can anyone please explain this line like what is fusiuonpbx web interface, i know agent login from softphone or hardphone in call center but how in fusionpbx web interface? like when i login as an agent i can't see any web based phone or anything can anyone please tell is there a way agent can dial and recevied call directly from fusionpbx web interfaxe? I would really appreciate anything.
Thanks in advance

 

[JamesBorne]

They do not call from the web interface.
They can go to their User Settings and toggle to and from Available.

 

[rjunaid]

Thanks James it was helpful, btw Can we use call broadcast to call local extension and how it will work actually, i h've been trying to use that feauture but it wasn't working