SOLVED voip.co.uk / Firstcom Europe in the UK

[neiltancock]

Hi all, does anyone have experience of setting up with voip.co.uk / Firstccom Europe in the UK?
I've used this provider for a while but this is my first time setting up using FusionPBX.

The provider requires you to register for inbound and authenticate with a username and password for outbound.
I've attached my first set of settings for the Gateway but it remains in a Stopped status. I've tried it with firewalld running and not running.
I've put some best guesses in some of the advanced fields but the Gateay remains in a stopped state. I'm starting to wonder if it's the Gateway settings or if I've missed something somewhere. This was a straight install on CentOS 7.

If

 

[DigitalDaz]

It should just work, make sure you have nothing in the hostname field.

Remaining in stopped state usually means an error that you may well see in the fs_cli logs

Centos could potentially be causing the problem too.

 

[neiltancock]

Thank you DigitalDaz! I'll take a look at the logs.

Which OS do you think suits FusionPBX best? I use CentOS a lot but am happy with Ubuntu & Debian too.

 

[DigitalDaz]

Recommended by developer is currently Debian 9. Thats what everything is tested against.

 

[neiltancock]

Thank you sir! Reinstalling as Debian 9 had me up and running and the new trunk registered.
I'll RTFM about inbound and outbound and then post the settings here.

 

[neiltancock]

Ok, I have one more question please.

This provider provides incoming destination/DDI information in a weird way. Instead of providing the DID in the DID value it provides the SIP account username. The DDI data is in the SIP To: part of the header. This is the Asterisk code I use to extract the correct DDI and then pass the call on:

[custom-get-did-from-sip]
exten => _.,1,Noop(Getting DID from SIP header)
exten => _.,n,Set(pseudodid=${SIP_HEADER(To)})
exten => _.,n,Set(pseudodid=${CUT(pseudodid,@,1)})
exten => _.,n,Set(pseudodid=${CUT(pseudodid,:,2)})
exten => _.,n,Goto(from-trunk,${pseudodid},1)

Is there a way to manipulate the incoming header to extract this information in FusionPBX? I tried adjusting caller-details in the Dialplan section but it didn't make a difference.

 

[neiltancock]

Ok, after being dug out of a hole by @KonradSC I now have inbound calls working!

Here are the Gateway settings, with [Advanced] selected:
Gateway: <Your gateway name>
Username: SIP AOR Username
Password: SIP AOR Password
Proxy: single-01.proxy.voip.co.uk
Register: True
Auth User Name: SIP AOR Username
Extension: auto_to_user <- This is the magic bit KonradSC added
Outbound Proxy: single-01.proxy.voip.co.uk
CallerID in From: True
Domain: Your chosen domain
Context: Public
Profile: External
Enabled: True
Description: <Description of your gateway>

I also set up the IP's of voip.co.uk's SBC's in domains:

Advanced Menu -> Access Controls
Click domains
Click on the + sign on the right to add each IP below:

Type: Allow
CIDR: 193.203.210.38/32
Domain: <blank>
Description: voip.co.uk proxy 1
[Save]

Type: Allow
CIDR: 193.203.210.39/32
Domain: <blank>
Description: voip.co.uk proxy 2
[Save]

Type: Allow
CIDR: 193.203.210.29/32
Domain: <blank>
Description: voip.co.uk proxy 3
[Save]

[Save] again

If you have any questions don't hesitate to get in touch so I can pay it forward. Thanks @KonradSC you are a star and I owe you one!