Voicemail with call transfer

[jwrite]

Hello,

I've been looking around for the last 2 days as to how I can transfer an extension to a mobile phone, and if the mobile phone does not answer have it hit the voicemail for the extension.

This seems like it should be so simple to implement but here I am looking at length solutions, so I must be doing something wrong.

Thanks,
John

 

[krooney]

you must go to extension, then call forward and enable follow me

 

[jwrite]

@krooney This was definitely the answer I was looking for and was a lot easier than changing the dial plan or putting it in a different ring group haha thank you!

Would you also know how to send someone back after to an IVR after the call has been answered? For example, call comes in, gets forwarded to a cell phone, after the cell phone hangs up it returns back to an IVR (some companies have a survey at the end of a call, etc..)

Thanks.

 

[krooney]

Sorry i wouldnt know maybe someone will see this and have the answer.