Voicemail Transcription - IBM Watson

[mydigitalself]

Has anyone attempted the new Watson formatting for voicemail transcription?

The old api format has worked well for over a year for us and am curious before we start to test the new format if anyone has ran into caveats that need to be worked around to get it working.

From IBM this morning:
We will soon be retiring the watsonplatform.net endpoint and moving to watson.cloud.ibm.com. Your action is required to ensure uninterrupted service. If you do not make this change by February 12, 2021, calls to watsonplatform.net will fail.

Old format:
https://gateway-wdc.watsonplatform.net/assistant/api/v1/workspaces/{workspace_id}/message

From their the new formatting there appears to be 2 variables where as in the original one we only needed our {workspace_id}:
https://api.us-east.assistant.watson.cloud.ibm.com/instances/{instance_id}/v1/workspaces/{workspace_id}/message.

 

[johnnyorange]

i *think* i have it working in the new format using the string below in the watson_url inside

im still testing...

ymmv

curious if anyone has any improvements...

good luck

https://api.us-south.speech-to-text.watson.cloud.ibm.com/instances/{instance_id}/v1/recognize?model=en-US_NarrowbandModel&smart_formatting=true

 

[mydigitalself]

Thank you. I'll be testing this out as well over the next few days and will let you know my results.

 

[mydigitalself]

When I attempted changing the watson_url to:
https://api.us-south.speech-to-text.watson.cloud.ibm.com/instances/{instance_id}/v1/recognize?model=en-US_NarrowbandModel&smart_formatting=true
Transcription failed, so I took part of the URL out.

I just tested keeping all the original settings for Watson untouched and changing the URL to:

https://api.us-south.speech-to-text.watson.cloud.ibm.com/v1/recognize?model=en-US_NarrowbandModel&smart_formatting=true

This appears to work successfully.