Voicemail to email

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Andyd358

Andyd358

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Aug 23, 2018
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HAs anybody got much experience with this. Im trying to set it up but ssing this in the logs
[ERR] mod_lua.cpp:203 ...scripts/app/voicemail/resources/functions/send_email.lua:166: attempt to index global subject (a nil value)

Am I missing something obvious. (Its a learning curve thats getting a little easier each day....)

Here are the settings ive put in:

1585747323276.png
 
Line 166 on send_email.lua is:

subject = subject:gsub("${caller_id_name}", caller_id_name);

So, I would say, your subject variable is not getting populated. It may be that subject = row["template_subject"]; is not getting any value. So, check the query starting on line 123.

What is your default or domain language set to? Make sure you have email templates defined (and enabled) for that language (Advanced --> Email Templates). So, the query actually fetches results.

If not transcription are enabled the SQL query is:

SQL: 
SELECT * FROM v_email_templates WHERE (domain_uuid = :domain_uuid or domain_uuid is null AND template_language = :template_language AND template_category = 'voicemail' AND template_subcategory = 'default';

Hope it helps.
 
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ewdpb said:
Line 166 on send_email.lua is:

subject = subject:gsub("${caller_id_name}", caller_id_name);

So, I would say, your subject variable is not getting populated. It may be that subject = row["template_subject"]; is not getting any value. So, check the query starting on line 123.

What is your default or domain language set to? Make sure you have email templates defined (and enabled) for that language (Advanced --> Email Templates). So, the query actually fetches results.

If not transcription are enabled the SQL query is:

SQL: 
SELECT * FROM v_email_templates WHERE (domain_uuid = :domain_uuid or domain_uuid is null AND template_language = :template_language AND template_category = 'voicemail' AND template_subcategory = 'default';

Hope it helps.
Click to expand...
Where would i find the query you mention

Chhers

Andrew
 
Like i said forgive my utter stupidity I just realised its the email teplate page you are showing me (It just does not look like mine)
 
Andyd358 said:
Like i said forgive my utter stupidity I just realised its the email teplate page you are showing me (It just does not look like mine)
Click to expand...
There is no stupidity with this thing. We are all on the same boat trying to find our way around. I am not sure why your Templates do not look like that. What version are you running? The one that screenshot was taken from was 4.5.11.
 
Well im slowly making some progress ive pgraded to 4.5.11 and now when i save a voicemail when i check the logs i dont get the error anylonger. However Im still not getting an email and when i click the email under status i just get File not found instead of a webpage.....
 
Check the file /tmp/mailer-app.log. It should give you some more information.
 
No worries, I really hope I can actually help.

You need to log in to the server console. Then you can check the latest entries with: tail -20f /log/mailer-app.log or open the file with vi /log/mailer-app.log.
 
mmmm this might point to something then

tail: cannot open '/log/mailer-app.log' for reading: No such file or directory
tail: no files remaining
 
Well blow me its working now. I checked that log aagin this monring and it was magically there. Although I did have an issue saying it could not connect to my mail server. Chnaged a few settings and ist now working. thanks for all the help and ponting me in the right directions.

I do love this forum some very helpful people around.
 
Andyd358 said:
Well blow me its working now. I checked that log aagin this monring and it was magically there. Although I did have an issue saying it could not connect to my mail server. Chnaged a few settings and ist now working. thanks for all the help and ponting me in the right directions.

I do love this forum some very helpful people around.
Click to expand...
I am glad it worked! Sorry I was out of touch yesterday.
 
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