Has anyone here integrated with TEAMS and to what level have you been successful? My biggest client is moving everyone to teams and they said if we can "work with them" and integrate we can keep some of the business. Otherwise they are moving to a big name VOIP company.
Teams Integration
- Thread starter yukon
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What is to what level?
I have teams working for calls in and out, transfers, hold work etc.
The real question I suppose is what do they expect from you. What is an integration?
I have teams working for calls in and out, transfers, hold work etc.
The real question I suppose is what do they expect from you. What is an integration?
What is to what level? - That's sort of my question, what functionality and benefits/features are there to integrating with Teams? What is and is not possible.
IE can we still route all inbound/outbound traffic through my system? Can they call to/from other extensions that are still physical/not teams?
Do you have some documentation/etc on how to do this?
IE can we still route all inbound/outbound traffic through my system? Can they call to/from other extensions that are still physical/not teams?
Do you have some documentation/etc on how to do this?
I too would also like to know how to provide direct routing through Teams? From my understanding you can only do this by using an Microsoft approved SBC device?
Configure Direct Routing - Microsoft Teams
Learn how to configure Microsoft Direct Routing to connect your on-premises telephony infrastructure to Teams Phone.
docs.microsoft.com
No documentation but you certainly do not need an approved sbc. Currently, I have extensions on Teams that just get dialed like regular extensions on FusionPBX, I'm using three digit extension numbers like I have on the PBX. Teams users just dial in the same way normal extensions do.
One thing I have not been able to get is to be able to dial * codes but these could easily be mapped without the *.
One thing I have not been able to get is to be able to dial * codes but these could easily be mapped without the *.
I'm currently using a VPS appliance, opensips/freeswitch. I think I could integrate to FusionPBX directly but it would be much more difficult. This method is far more generic. The teams extensions just tregister via the appliance to FusionPBX like any other endpoint, this also gives you the ability to connect the teams to, say for example, my billing server for sip trunk clients.
I know you're a busy guy Daz but if you ever find the spare time, I would be in your debt if you could document a workable solution for being able to provide Teams direct routing. It's a common request from more and more customers these days.
But you certainly do not need an approved sbc!
Currently, I have extensions on Teams that just get dialed like regular extensions on FusionPBX,
I'm using three digit extension numbers like I have on the PBX. Teams users just dial in the same way normal extensions do.
I am able to dial * codes.
I use Kamailio as a sbc and letsencrypt certficates.
Greetings Rob
Currently, I have extensions on Teams that just get dialed like regular extensions on FusionPBX,
I'm using three digit extension numbers like I have on the PBX. Teams users just dial in the same way normal extensions do.
I am able to dial * codes.
I use Kamailio as a sbc and letsencrypt certficates.
Greetings Rob
How can you dial * codes from Teams, was there something you needed to change in the Teams dialplan?
Wen you dail * from Teams, Teams will ad a + and Country code (b.e. Netherlands=31) *760 will be +31*760,
So Kamailio must strip the +31 ect, and then the *760 will go to he FusionPBX.
Small b.e. kamailio.cfg file
if(starts_with("$var(tuser)", "+31")) {
$var(tuser) = $(var(tuser){s.strip,3});
uac_replace_to("sip:$var(tuser)@$rd:5060;user=phone");
}
if(starts_with("$rU", "+31")) {
if($(rU{s.len}) > 5) {
strip(3);
}
Everything on the Teams APP works on Kamailio (i think dSipRouter is based on Kamailio) but cost licences. MAKE YOUR OWN Kamailio server
FYI: If you really want to you can strip the + out on the Microsoft side using dial plan rules.
I'm using DSIP and am fairly happy with it but there is a transfer issue.
I now, Try Teams and Dial * look what happens.... even if you strip + in Teams dial-plan rules.
I have not managed to do * codes in call. I haven't tackled it yet but figured I would have to duplicate the park to another feature code without a *
I replaced the *5901 with 995901 and you still can't transfer to this number for a call park in teams because the number length is too short. You will need to create a new speed dial "Call Park 1" and assign it the number "995901" then you can transfer to speed dial and it seems to work fine, just gave it a test.
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