SLA - shared line appearance

[Francois La Rochelle]

Anybody have information on SLA - shared line appearance

I would like to test that feature on Yealink phones.

 

[Chidado]

It works very well on the yealink phones. Activate it under the settings and register the extension. Very useful.

 

[phonesimon]

Can you elaborate more on this? How does it work?

 

[DigitalDaz]

Can you elaborate more on this? How does it work?

+1

I would also like to understand what this actually does and what benefits it brings.

 

[Chidado]

Using Fusion/Yealink together (some other PBX' not capable), you set the extension to SLA [YES]. Using SLA, you get the old Nortel Meridian similarities, whereas multiple endpoints can be registered with the same extension. All devices using SLA, using the same extensions and passwords will receive the calls. 1st to answer, gets the call. Another major benefit is the HOLD. All extensions "lines" will also HOLD. Its an alternative to the ring group. Some clients, who are accustomed to older phone systems, will prefer this 1 line per call scenario. Old school but its what they are used to. I have been using it without fail on Yealink and Fusion. There are no Fusion configurations required.
For those users who have been using analog for 25+ years.
Downside is CDR's. All calls in and out will only show that extension (SLA) used.

 

[Francois La Rochelle]

I am able to make it work in the Yealink phone and on a Polycom VVX Series.

Now, there is no place in the extension to make it SLA and also there is now way to provision the phones with setting.

Where can I customise my system to enable this feature ?

 

[Francois La Rochelle]

Found the PHP editor in FusionPBX and I am able to edit the extension_edit.php file, the way I see it I have to create a value in the database.

Anybody knows how to do that ?

 

[Francois La Rochelle]

In the latest version 4.4 you have a new option for device line shared setting

So this post is now SOLVED

Thank You