SIP trunking outbound calls

[mrjoli021]

I am trying to setup a SIP trunk for a customer. I created an extension and had him register to it. I added his IP to the ACL list

My question is how can he make an outbound call? When he attempts to make an outbound call the call fails. The outbound routes work correctly with other users.

1234 = his internal extension
1.2.3.4 = my IP

2019-10-15 00:17:07.389019 [INFO] switch_core_state_machine.c:311 No Route, Aborting
2019-10-15 00:17:07.389019 [NOTICE] switch_core_state_machine.c:312 Hangup sofia/internal/1234@1.2.3.4 [CS_ROUTING] [NO_ROUTE_DESTINATION]

 

[JamesBorne]

I added his IP to the ACL list

Don't need to add IP to ACL if you are authenticating on 5060. (AFAIK). Causes more issues than solutions in that case.

Also, you need to post the full call log for that call for NO_ROUTE_DESTINATION to anyone here at all.

Do me a personal favour and post the log in a code block when you do.

 

[DigitalDaz]

As said above, you absolutely should not add his IP to ACL, ACL is for carriers. Adding his IP just causes him to get treated as a carrier and put into the public context, this means the number he is dialing is trying to be matched to a DID number and hence the no route.