SIP Profiles Change from Internal to External.

[Frank]

Here is a strange problem. My SIP Profiles for the Tenants (Domains) created, somehow changed from Internal to External when when viewing Sip Status. I restart Fusionpbx and all is normal again. They now display Internal again. What would cause this?

Second time this has occurred.

The phones remain registered but any call extension to extension go directly to voicemail.

 

[DigitalDaz]

Frank, what version of FusionPBX are you on??

 

[Luis Daniel Lucio Quiroz]

Do you need support?

 

[Ian Oakes]

Well lets see what we can put together. For starters, Is this a new install? What version of FS and FusionPBX? Ive seen this happen a bit ago, but i thought it was only during the install it set it up that way. Memory is shaky on what exactly was going on then though :/

 

[DigitalDaz]

There was a problem with aliasing when mark first introduced it, it was fixed easily with an upgrade.

 

[Frank]

4.2.1

 

[Frank]

It has been installed since December 2016. I have been testing it before putting it in production. First time was about a month ago. Is it possible it is because I have a Tenant with a different Top Level Domain.

As an example..

I have 3 domains with xxx.abc.com and 1 domain with xxx.xyz.com

 

[DigitalDaz]

Frank, just upgrade, you will likely find the issue has been fixed

 

[Frank]

Ok. I'll do it over the weekend.