show incomming call from ring group

[s2svoip]

I have a ring group that calls 5 extensions simultaneously, is there a way for it to show on each extension that its a ring group call, looking for a way for way you can differentiate between a direct call to your extension and a ring group call, could a BLF button be used for this ?

Cheers everyone,

 

[albert-g]

I think you can do it from Dialplan->Destinations. Just add appropriate prefix on "Caller ID Name Prefix".

 

[Adrian Fretwell]

As Albert says, you can do it in the destination, useful to indicate what number (DDI) the call came in on and fine if it transfers to a ring group. This option does not work if you transfer to an IVR which provides options go to different ring groups (Sales, Accounts, etc.).

There is a field in the ring group record that allows you to set a CID prefix for that individual ring group. See the screenshot below. If you do not see these prefix fields, check your permissions via the Group Manager:

 

[s2svoip]

thanks @albert-g and @Adrian that worked perfect!