I was using
https://lightsail.aws.amazon.com/ for fusion for about 3 months with just light production traffic (beta testers clients
). Testing BDR cluster fusion between two nodes. Everything was fine, not big issues, except I enabled automatic snapshots (as an extra quick restore point/backup) scheduled 3am. 2-3 times I found fusion was rebooted after/while doing snapshot scheduled time. I found there is no one for support there. Just a "forum" or something like that I read a few people had same issues.
Then I moved to Vultr, regards on the good reads I get from here. I loved the web interface, completely much quicker for doing everyday tasks with VMs, network and more, billing... And have more products/addons than AWS I think. Had first issue on VM resources, opened a support ticket (very accesible here) and was solved in less than 2hs.
In just 5 months I had 2 or 3 I/O disk issues, a network issue I had to claim for 7 times and finally they moved my VM to another "something" and apparently now solved from my side, but continue as today getting emails from them reporting network issues on the zone I have my VMs. I'm monitoring my VMs and didn't noticed anything with with these last report emails, but not feeling confortable with so many incidents. I remain here because I value human quick support, but start thinking going back to Lightsail reliability for the price.
BTW, I'm in New Jersey node in vultr.