Same outbound caller ID for all domains/extensions instead of what's set

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5280pbx

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Feb 4, 2019
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Howdy. Any common reason why extensions on all domains are showing the same caller ID and not what is set at ext level? It's not carrier overriding, I know this. Thx!
 

ad5ou

Active Member
Jun 12, 2018
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My first guess would be the carrier or your gateway settings if all domains use the same gateway.
The only other way is if there is a static caller id value in a global dial plan.
The most common source would be in a global outbound route, or possibly in the "global-variables" dial plan.
 
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