Ringback

[nhwebforge]

Evening.

I've been trying in vain to set UK ringback tone for the whole system.

If I understand correctly, I need to verify that there's a uk-ring variable under ringtones, checked and double checked.

Then I create two variables under the "defaults" category - ringback and transfer_ringback, and set them both to $$(uk-ring). Again, checked and double checked. At the top of the variables page, it says a switch restart is necessary, which I've done.

With the ringback and transfer_ringback variables set, if I try to call another extension, it goes straight to voicemail. If I delete them and restart the switch, all works again but with the default US style ring. I've also tried using $(uk-ring) as the variable data - to no avail.

Does anyone have a pointer as to where I'm going wrong?

Thanks in advance

Nick

 

[hamagid]

You added new variables (ringback and transfer_ringback) under defaults section in variables or you changed the existing ones from $${us-ring} to $${uk-ring}?

 

[nhwebforge]

You added new variables (ringback and transfer_ringback) under defaults section in variables or you changed the existing ones from $${us-ring} to $${uk-ring}?

Hi @hamagid. There were no existing variables. I created new ones. Should there have been?

 

[hamagid]

If I remember correctly the default is us-ring. you can look at the freeswitch logs as to why the calls are not working when setting uk-ring.