Ring Back Tone is not working between Extension to Extension call if Call Recording Enabled

[mianasif]

Dear All,

The issue is, I have installed FusionPBX 4.4.7 & FreeSwitch version is 1.8.4 (64bit) on two System and facing same Ring Back Tone issue, to me it looks like BUG in your release.

When we call Extension to Extension Ringback Tone is working fine if Recording is not enabled on the extension. Once I enabled Recording All or Inbound or Outbound or Local then Ring Bank tone is not working only between extension to extension calls.

kindly help me on how to solve this Ring Back Tone problem if the recording is enabled on extension?


Regards,
Asif

 

[francois]

I have the exact same problem here. Any update on this issue?

 

[falk]

go to advanced -modules - codecs - move the AMR to stop then to srart
dont know why- but iringback is working

 

[francois]

Wow, thank you @falk ! It does not make any sence to me because I do not use AMR at all but it does work. Would be nice to get a rational explanation about that behavious from the FusionPBX gurus .

 

[falk]

Wow, thank you @falk ! It does not make any sence to me because I do not use AMR at all but it does work. Would be nice to get a rational explanation about that behavious from the FusionPBX gurus .

I think the system need to load the voice fails again

 

[stripey1960]

I have had the same issue, and my business partners are no happy that I cant explain why the fix (I see it as a workaround) worked? Anyone have any theories on this? Does this fix continue to work even if you have to reboot the server in future, or do you have to perform it again?