so, according this topic;
where i was looking for a way to notify crm for ringing call at agent extension i was able to solved it by the following string, the issue is when reloading mod_callcenter the
${caller_id_number} sent empty, then i'm going to agent edit page and press save its back to work with the caller id number.
{execute_on_originate=' curl https://URL/extension=XXXX&caller_id_number=${caller_id_number}'}user/XXXX@domain.com
why when reloading mod_callcenter system stop import/ passing the caller id number?
Any advice?
Queue agents ring notification via dialplan
i'm looking for way to get notification about Queue agents ring via dialplan to call url using curl. normally i'm using cidlookup, but in case of ringing extension which is agent that not providing information... any idea? that case is for notify CRM with post for incoming ringing call at agent...
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where i was looking for a way to notify crm for ringing call at agent extension i was able to solved it by the following string, the issue is when reloading mod_callcenter the
${caller_id_number} sent empty, then i'm going to agent edit page and press save its back to work with the caller id number.
{execute_on_originate=' curl https://URL/extension=XXXX&caller_id_number=${caller_id_number}'}user/XXXX@domain.com
why when reloading mod_callcenter system stop import/ passing the caller id number?
Any advice?