Hi All
I am trying to provision a Polycom and having issues as used to dealing with Snom and Yealink. Unfortunately I can't get ti to provision using the latest default template for fusionpbx with the correct firmware version. I am provisioning by domain name and have set the correct details in the provisioning server on the Polycom. The phone has provisioned the admin password but no line details. These are the logs I have pulled out of the Polycom so any advise would be fantastic thanks
011225.038|dect |4|00|PC port is not up, so not starting pc port pairing
011225.068|clist|4|00|dbXML::runStart:<PHONE> no handler
011225.068|clist|4|00|dbStack:
eek:m_state=<1> <0/32>
011225.068|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.068|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.068|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.068|clist|4|00|dbXML::runStart:<REGISTRATION> no handler
011225.069|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbXML::runStart:<DEVICE_SETTINGS> no handler
011225.069|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbXML::runStart:<SNTP> no handler
011225.070|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.070|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.070|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.070|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.070|clist|4|00|dbXML::runStart:<DIALPLAN> no handler
011225.070|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.070|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbXML::runStart:<DEVICE_KEYS> no handler
011225.071|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbXML::runStart:<MULTICAST_PAGING> no handler
011225.071|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbXML::runStart:<REMOTE_PACKET_CAPTURE> no handler
011225.072|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbXML::runStart:<GENERAL> no handler
011225.072|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbXML::runStart:<SOFT_KEYS> no handler
011225.072|clist|4|00|dbStack:eek:m_state=<1> <0/32>
011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.092|so |*|00|Network initialisation is complete, continue with network tasks.
011225.096|loc |*|00|Initial log entry. Current logging level 4
011225.103|nisvc|*|00|Initial log entry. Current logging level 2
011225.103|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.644|auth |*|00|Initial log entry. Current logging level 2
011225.644|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.646|dpair|*|00|Initial log entry. Current logging level 4
011225.646|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.647|proxy|*|00|Initial log entry. Current logging level 2
011225.647|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.649|proxy|3|00|Proxy Service initialized
011225.649|wad |*|00|Initial log entry. Current logging level 2
0115100002|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
0115100002|rssvc|*|00|Initial log entry. Current logging level 2
0115100002|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
0115100002|log |*|00|Install file upload callback for 'so'
0115100002|pps |*|00| vqmon process service route is disabled
0115100002|btoe |5|00|MsgPpsNcasProcessStartStopCmnd: BTOE is disabled. Cannot start Pairing
0115100002|moh |*|00|Initial log entry. Current logging level 4
0115100002|moh |4|00|SoNcasMohC::soNcasmohCfgInit: File provisioning for Music On Hold is defined only for Lync Profile and if Music On Hold feature is enabled
0115100002|so |4|00|[MsgSoTR069Init] Start
0115100002|dectU|*|00|Initial log entry. Current logging level 4
0115100002|dectU|4|00|DECT_UPDATER SDectUpdaterS0: BaseEventInit: Wait, NotPaired
0115100003|so |4|00|[SoNcasC]: appncascontext termination:1
0115100003|app1 |4|00|AppBrowserUiC::configure() Enter
0115100003|app1 |4|00|AppBrowserUiC::configure() - Home url - [], idle url - []
0115100003|app1 |4|00|Corporate directory is not Enabled.
0115103008|so |4|00|[SoNcasC]: Case Handling termination:1
0115103008|sip |*|00|Sip registering user:VVX400 display name:VVX 400 authorizing user name:'' index value:0
0115103008|utilm|4|00|uBLFUnCompressed: File /ffs0/Config/Local/WebTicket/0/sip.usr doesn't exist or is empty
0115103008|sip |*|00|Fast boot measurement point: ready to make Call, uptime: 4346.159 sec.
0115103008|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/0004f2c6cde9-app.log' is not present
0115103008|copy |4|00|Could not set the custom header Content-Range for HTTP/s request. Head request failed to get content-length of server file.
0115103009|log |4|00|UtilLogServerC::uploadFifoLog: upload error. protocol 0 result = -1
0115103009|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
0115103009|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
0115103009|cfg |*|00|Prov|Starting to provision
0115103009|cfg |5|00|Prov|cfgProvStatusSet: Unknown status 53
0115103009|cfg |5|00|Prov|Could not get application name
0115103009|dectU|4|00|DECT_UPDATER size of (updateStatusDetails) 384
0115103009|dectU|4|00|DECT_UPDATER Read Could not open file
0115103009|so |4|00|[soMainWriteBootProvProxies] Provisioning proxy resolve state '0'
0115103010|dect |4|00|Dect Base macId from config:. Len:0
0115103010|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Enter
0115103010|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Default
0115103010|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Exit
0115103010|brow |4|00|Timezone value = UTC0UTC,J74/2:0:0,J312/2:0:0, Browser state - 1, Visible - 0
0115103011|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/0004f2c6cde9-web.cfg' is not present
0115103011|cfg |4|00|Prov|File transfer failed due to curl error code:22 and respCode:404
0115103011|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/000000000000-license.cfg' is not present
0115103012|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/0004f2c6cde9-license.cfg' is not present
0115103012|cfg |*|00|Prm|Local configuration: Value "" for configuration parameter tcpIpApp.sntp.gmtOffset is invalid, ignoring
0115103012|cfg |4|00|Prm|Local configuration: Unknown parameter "feature.bluetooth.radioOn" found, ignoring.
0115103012|cfg |4|00|Prm|Local configuration: Unknown parameter "msg.mwi..callBackMode" found, ignoring.
0115103012|cfg |4|00|Prm|Local configuration: Unknown parameter "msg.mwi..callBack" found, ignoring.
0115103012|cfg |*|00|Prm|Web configuration: Value "" for configuration parameter tcpIpApp.sntp.gmtOffset is invalid, ignoring
0115103012|cfg |4|00|Prm|Web configuration: Unknown parameter "feature.bluetooth.radioOn" found, ignoring.
0115103012|cfg |4|00|Prm|Web configuration: Unknown parameter "msg.mwi..callBackMode" found, ignoring.
0115103012|cfg |4|00|Prm|Web configuration: Unknown parameter "msg.mwi..callBack" found, ignoring.
0115103012|cfg |*|00|Prov|Setting device parameters from configuration files.
0115103012|cfg |4|00|RT|cfgFlashUpdateFromConfig: Failed to update SerialConfig
0115103012|clist|4|00|dbSet::ioRequest:dir=<0> m_status=<true> src=<0004f2c6cde9-directory.xml> dst=</ffs0/user/0004f2c6cde9/0004f2c6cde9-directory.xml> m_sync=<0x10>
0115103012|cfg |*|00|Prov|Finished updating configuration
0115103013|so |*|00|SCEP feature is disabled.
0115103013|log |4|00|UtilLogServerC::uploadFifoLog: upload error. protocol 0 result = -1
0115103013|log |4|00|Failed to upload boot log on start up.
0115104149|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/languages/Website_dictionary_language_en-en.xml' is not present
0115104149|cfg |4|00|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path Website_dictionary_language_en-en.xml
I am trying to provision a Polycom and having issues as used to dealing with Snom and Yealink. Unfortunately I can't get ti to provision using the latest default template for fusionpbx with the correct firmware version. I am provisioning by domain name and have set the correct details in the provisioning server on the Polycom. The phone has provisioned the admin password but no line details. These are the logs I have pulled out of the Polycom so any advise would be fantastic thanks
011225.038|dect |4|00|PC port is not up, so not starting pc port pairing
011225.068|clist|4|00|dbXML::runStart:<PHONE> no handler
011225.068|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.068|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.068|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.068|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.068|clist|4|00|dbXML::runStart:<REGISTRATION> no handler
011225.069|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbXML::runStart:<DEVICE_SETTINGS> no handler
011225.069|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.069|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.069|clist|4|00|dbXML::runStart:<SNTP> no handler
011225.070|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.070|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.070|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.070|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.070|clist|4|00|dbXML::runStart:<DIALPLAN> no handler
011225.070|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.070|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbXML::runStart:<DEVICE_KEYS> no handler
011225.071|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbXML::runStart:<MULTICAST_PAGING> no handler
011225.071|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.071|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.071|clist|4|00|dbXML::runStart:<REMOTE_PACKET_CAPTURE> no handler
011225.072|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbXML::runStart:<GENERAL> no handler
011225.072|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.072|clist|4|00|dbXML::runStart:<SOFT_KEYS> no handler
011225.072|clist|4|00|dbStack:
eek:m_state=<1> <0/32>011225.072|clist|4|00|dbXML::runData:something went wrong id=<-1>
011225.092|so |*|00|Network initialisation is complete, continue with network tasks.
011225.096|loc |*|00|Initial log entry. Current logging level 4
011225.103|nisvc|*|00|Initial log entry. Current logging level 2
011225.103|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.644|auth |*|00|Initial log entry. Current logging level 2
011225.644|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.646|dpair|*|00|Initial log entry. Current logging level 4
011225.646|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.647|proxy|*|00|Initial log entry. Current logging level 2
011225.647|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
011225.649|proxy|3|00|Proxy Service initialized
011225.649|wad |*|00|Initial log entry. Current logging level 2
0115100002|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
0115100002|rssvc|*|00|Initial log entry. Current logging level 2
0115100002|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
0115100002|log |*|00|Install file upload callback for 'so'
0115100002|pps |*|00| vqmon process service route is disabled
0115100002|btoe |5|00|MsgPpsNcasProcessStartStopCmnd: BTOE is disabled. Cannot start Pairing
0115100002|moh |*|00|Initial log entry. Current logging level 4
0115100002|moh |4|00|SoNcasMohC::soNcasmohCfgInit: File provisioning for Music On Hold is defined only for Lync Profile and if Music On Hold feature is enabled
0115100002|so |4|00|[MsgSoTR069Init] Start
0115100002|dectU|*|00|Initial log entry. Current logging level 4
0115100002|dectU|4|00|DECT_UPDATER SDectUpdaterS0: BaseEventInit: Wait, NotPaired
0115100003|so |4|00|[SoNcasC]: appncascontext termination:1
0115100003|app1 |4|00|AppBrowserUiC::configure() Enter
0115100003|app1 |4|00|AppBrowserUiC::configure() - Home url - [], idle url - []
0115100003|app1 |4|00|Corporate directory is not Enabled.
0115103008|so |4|00|[SoNcasC]: Case Handling termination:1
0115103008|sip |*|00|Sip registering user:VVX400 display name:VVX 400 authorizing user name:'' index value:0
0115103008|utilm|4|00|uBLFUnCompressed: File /ffs0/Config/Local/WebTicket/0/sip.usr doesn't exist or is empty
0115103008|sip |*|00|Fast boot measurement point: ready to make Call, uptime: 4346.159 sec.
0115103008|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/0004f2c6cde9-app.log' is not present
0115103008|copy |4|00|Could not set the custom header Content-Range for HTTP/s request. Head request failed to get content-length of server file.
0115103009|log |4|00|UtilLogServerC::uploadFifoLog: upload error. protocol 0 result = -1
0115103009|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
0115103009|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
0115103009|cfg |*|00|Prov|Starting to provision
0115103009|cfg |5|00|Prov|cfgProvStatusSet: Unknown status 53
0115103009|cfg |5|00|Prov|Could not get application name
0115103009|dectU|4|00|DECT_UPDATER size of (updateStatusDetails) 384
0115103009|dectU|4|00|DECT_UPDATER Read Could not open file
0115103009|so |4|00|[soMainWriteBootProvProxies] Provisioning proxy resolve state '0'
0115103010|dect |4|00|Dect Base macId from config:. Len:0
0115103010|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Enter
0115103010|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Default
0115103010|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Exit
0115103010|brow |4|00|Timezone value = UTC0UTC,J74/2:0:0,J312/2:0:0, Browser state - 1, Visible - 0
0115103011|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/0004f2c6cde9-web.cfg' is not present
0115103011|cfg |4|00|Prov|File transfer failed due to curl error code:22 and respCode:404
0115103011|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/000000000000-license.cfg' is not present
0115103012|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/0004f2c6cde9-license.cfg' is not present
0115103012|cfg |*|00|Prm|Local configuration: Value "" for configuration parameter tcpIpApp.sntp.gmtOffset is invalid, ignoring
0115103012|cfg |4|00|Prm|Local configuration: Unknown parameter "feature.bluetooth.radioOn" found, ignoring.
0115103012|cfg |4|00|Prm|Local configuration: Unknown parameter "msg.mwi..callBackMode" found, ignoring.
0115103012|cfg |4|00|Prm|Local configuration: Unknown parameter "msg.mwi..callBack" found, ignoring.
0115103012|cfg |*|00|Prm|Web configuration: Value "" for configuration parameter tcpIpApp.sntp.gmtOffset is invalid, ignoring
0115103012|cfg |4|00|Prm|Web configuration: Unknown parameter "feature.bluetooth.radioOn" found, ignoring.
0115103012|cfg |4|00|Prm|Web configuration: Unknown parameter "msg.mwi..callBackMode" found, ignoring.
0115103012|cfg |4|00|Prm|Web configuration: Unknown parameter "msg.mwi..callBack" found, ignoring.
0115103012|cfg |*|00|Prov|Setting device parameters from configuration files.
0115103012|cfg |4|00|RT|cfgFlashUpdateFromConfig: Failed to update SerialConfig
0115103012|clist|4|00|dbSet::ioRequest:dir=<0> m_status=<true> src=<0004f2c6cde9-directory.xml> dst=</ffs0/user/0004f2c6cde9/0004f2c6cde9-directory.xml> m_sync=<0x10>
0115103012|cfg |*|00|Prov|Finished updating configuration
0115103013|so |*|00|SCEP feature is disabled.
0115103013|log |4|00|UtilLogServerC::uploadFifoLog: upload error. protocol 0 result = -1
0115103013|log |4|00|Failed to upload boot log on start up.
0115104149|copy |*|00|Server 'demopbx.mydomain.com' said 'app/provision/languages/Website_dictionary_language_en-en.xml' is not present
0115104149|cfg |4|00|Web|[cfgSaProcessRequestC] Failed to download language file from provisioning server, request path Website_dictionary_language_en-en.xml
