We have started using a multi-tenanted instance of FusionPBX for providing separate customer hosted PBX's and it is working well. We have a requirement to provide SIP trunks to customers that already have their own on-premise PBX's. What is the best way to achieve this with Fusion?
We can set up the customer's trunk up as an extension on our fusionPBX instance, however, we need to pass on the called DID to the customer. When it is set up this way the customer only sees their extension number as the dialled number rather than the original DiD.
e.g.
A Call comes in on a Gateway to DID 8888888888
FusionPBX routes the call to the extension 1111 that goes to the customers on-premise PBX
The customers PBX does not see any reference to the original DID in the SIP headers to be able to route the call
Any suggestions would be appreciated
We can set up the customer's trunk up as an extension on our fusionPBX instance, however, we need to pass on the called DID to the customer. When it is set up this way the customer only sees their extension number as the dialled number rather than the original DiD.
e.g.
A Call comes in on a Gateway to DID 8888888888
FusionPBX routes the call to the extension 1111 that goes to the customers on-premise PBX
The customers PBX does not see any reference to the original DID in the SIP headers to be able to route the call
Any suggestions would be appreciated