Polycom Provisioning Error after upgrade

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caucusdigital

New Member
Apr 29, 2019
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Hi,

I am getting the following error when attempting to provision polycoms from the server after upgrading FusionPBX and bringing us from Debian 9 to 11:

Fatal error: Uncaught --> Smarty: Unable to load template 'file:aastra' <-- thrown in /var/www/fusionpbx/resources/templates/engine/smarty/sysplugins/smarty_internal_template.php on line 195

Operating System Information​
Version4.5.32
Git InformationBranch: master
Commit: 2be3ad447018283ea88929d9d2c631acf7cb3173
Origin: https://github.com/fusionpbx/fusionpbx
Status: Your branch is up to date with 'origin/master'. +7 days ago
Project Path/var/www/fusionpbx
Switch Version1.10.7 (64bit)
PHP Version7.1.33-44+0~20211119.61+debian9~1.gbp448fbe
Operating SystemDebian
Version11
KernelLinux server 5.10.0-10-amd64 #1 SMP Debian 5.10.84-1 (2021-12-08) x86_64 GNU/Linux

Any thoughts on what might be the fix?

Thanks,
 

DigitalDaz

Administrator
Staff member
Sep 29, 2016
3,070
577
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These errors are usually caused by incomplete upgrades, have you done advanced/upgrade then checked one box at a time and run through it?
 
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