Hi all,
I have an IVR that executes some API requests. A couple of those may take 3 to 5 seconds to come back with a result (this is expected, not a bug - it is the backend system taking that long - it is is not ideal but it is what it is). I was wondering if there is a way to play music on hold (or anything else) back o the user while they wait for the API execution to be completed.
As always, any advice is appreciated.
Thanks!
I have an IVR that executes some API requests. A couple of those may take 3 to 5 seconds to come back with a result (this is expected, not a bug - it is the backend system taking that long - it is is not ideal but it is what it is). I was wondering if there is a way to play music on hold (or anything else) back o the user while they wait for the API execution to be completed.
As always, any advice is appreciated.
Thanks!