Outbound in Destination Dropdown

[Ankit]

Hello,

i m using 4.3.2 fusion PBX version.
When i tried to add inbound routes it's successfully added .but when i click on drop down on type there is 1 more option "outbound" what is the used of it? in fusion PBX is it useful for adding outbound routes.

Because it's make me confusing.

 

[Matthew Main]

The outbound route option is for numbers your forwarding too,

so there are 2 ways of doing this

in Ring groups you can turn on forward and add a number - this is good for temp forwarding

or

You can add an outbound destination and configure the inbound destination to action the outbound destination - better for permanent forwarding

so call flow would look like this

Temp Forwarding
DDI ( Inbound Destination) > Ring Group > Forward enabled to ************

Permanant Forward
DDI ( Inbound Destination) > *********** ( Outbound Destination)


Hope this help

Matt

 

[chrisbware]

Hi Matthew,

I've created an inbound destination pointing to an outbound destination. Call comes in on inbound destination but, after that, I've a trasfer on public context and outbound destination fails. How should we set inbound and aoutbound destinations?


Thanks.

Chris