SOLVED outbound callerid not working

[Alessandro]

So what does sngrep show the outbound invite like?

So what does sngrep show the outbound invite like?

This is the output of a sngrep invite. I hide private information.

The from number is the same that i set in extension Outbound Caller ID Number but than the call start with the carrier default number ad as i told with another PBX and with the same Voicegateway i can set a different CID and it works.

 

[KKrish]

Hi

I have checked couple of threads of your answers. Still I am not getting outbound caller ID

I am using in dial plan as shown below. Could you please help me to fix the same.

action set effective_caller_id_number=${outbound_caller_id_number}

 

[DigitalDaz]

The two places where caller ID is used is here:

From: "0255xxxxxx" <sip:user@domain-pbx>;tag=FvggHXFjrpS7K

and:

Remote-Party-ID: "0255xxxxxx" <sip:0255xxxxxx@domain-pbx>;party=calling;screen=yes;privacy=off

This bit here in the from line:

 <sip:user@domain-pbx>

is where caller id number may be put. You change the advanced gateway settings to enable callerid in from, to make that happen there.

I'm assuming your callerid is 0255xxxxxx.

Also, remember to stop and start the gateway after you have made a change.

You may also want to verify with the carrier the format they want caller id set in.

 

[KKrish]

Hi DigitalDaz

Could you please explain in which screen i need to check the above two places of code,

And I have already kept the callerid in from field as true. Still it is not working.

Regards
Krishna

 

[DigitalDaz]

Did you stop and start the gateway?

 

[mattswainston]

Hi Daz,

When I put the outgoing caller ID in the gateway it works fine - but when I take it out of the gateway and out in the dialplan (outbound routes) I get anonymous - do you have any idea what I might have done wrong please?

 

[DigitalDaz]

Where do you put caller ID in gateway, there should be no facility to do this. Call ID should work just fine when set correctly, you sure this is not a carrier problem?

 

[mattswainston]

When I put the caller ID in the from user box in the gateway - I see the number displayed on my mobile when I ring it, when I don't put it in there I see anonymous….I'm using GAMMA as my SP

 

[DigitalDaz]

Where do you see a place in the gateway config to put a number??

 

[DigitalDaz]

Oh, I see....

 

[DigitalDaz]

You still have a misconfiguration somewhere, the fromuser would normally be populated by the effective_caller_id_number variable on the outbound leg to the carrier.

 

[abelitouci]

Hello,

we are on multitenant Fusionpbx 4.4

We are tyring to set outbound caller id numbert to our first customer (domain) but it doesn't work . We found this thread and we tried to put a new action in the only existing outbound route (screenshot) and also the related caller id number in extension configuration (field Outbound Caller ID Number).
Any idea?

if it helps, it didn't work for me until I restarted freeswitch ( full server restart)
I have multi tenant as well with 4 domains and the caller ID wasn't showing up.

I followed what @DigitalDaz said:
1. Left the effective_caller_id_number=${outbound_caller_id_number} and
2. Set the Outbound Caller ID Number on the extension to the Number i wanted to go out.
3. Changed the advanced gateway settings to enable callerid in from
4. Stop and started gateway

and it's been working fine for me for about 1 week, will update if anything changes, good luck.