Not able to play recordings in Call details records section

[Gauravkohli8542]

I am not able to play call recordings in cdr section, but i am going to call recordings section i am able to play it…
Whats the issue can anyone help ?

 

[Amit Iyer]

Check the permissions of the recordings directory once.

 

[Gauravkohli8542]

Can you please give me a brief about that ?