No Audio when we switch Network on live call with 4G Failover Router

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puneet936

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Jul 14, 2019
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Example I have 4G Failover router whenever i am on live call if i switch network from Wan-1(Wire Broadband) to 4G we are not getting Audio Means RTP issue due to WAN IP Change so does anyone know how to solve this issue ? while you are on live call we have to make sure call will not get disconnect and it will continue with very little half second of disconnect.

FYI.when i m disconnecting my Wan cable i am monitoring ping..its disconnecting for about half second and continue with 4g also...

Thanks in advance folk whoever answer my problem..
 

gflow

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Aug 25, 2019
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Likely your IP address is changing so the call will drop.

You can generally press hold and unhold and the call will come back up.
 

puneet936

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Jul 14, 2019
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Likely your IP address is changing so the call will drop.

You can generally press hold and unhold and the call will come back up.
but how i can handle that ? because we dont know when internet goes down right ?
 

gflow

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Aug 25, 2019
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You won't you'll need to hang up and call back unless you can go with an ISP that can provide you with a failover solution on a single IP.
 

puneet936

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Jul 14, 2019
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You won't you'll need to hang up and call back unless you can go with an ISP that can provide you with a failover solution on a single IP.
So that meant we have to use vpn or tunnel to keep consistent ip and connection
 
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