SOLVED New FusionPBX install, all calls going to voicemail.

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Aug 31, 2017
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I've got FusionPBX freshly installed and two Polycom phones set up via auto provisioning. No other settings have been touched and the Polycom 4.x config files are at their defaults. I can make outgoing calls just fine but incoming calls never ring the phones, they go straight to voicemail. Also if I call between phones by extension numbers, same thing, straight to voicemail. In a previous test run of Fusion I did have incoming dialing working but that was before I started over and this time did it with auto provisioning.

My intent is not to post a massive log and have someone else solve my problem. I've read the logs and need help learning what they mean so that I can work with them in the future. In the logs I see it parsing through the Dialplan criteria and then the following. Towards the end seems to be when it starts talking about voicemail but I can't seem to discover what it causing it to make that decision instead of ringing. I have highlighted that in bold, below.

Thank you for your assistance.

IP550 = Extension 501
IP331 = Extension 502

13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.264065 [DEBUG] switch_channel.c:1250 sofia/internal/501@192.168.25.5 EXPORTING[export_vars] [dialed_extension]=[502] to event
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.264065 [DEBUG] switch_channel.c:1250 sofia/internal/501@192.168.25.5 EXPORTING[export_vars] [origination_callee_id_name]=[502] to event
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.264065 [DEBUG] switch_channel.c:1250 sofia/internal/501@192.168.25.5 EXPORTING[export_vars] [domain_name]=[192.168.25.5] to event
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.264065 [DEBUG] switch_ivr_originate.c:2142 Parsing global variables
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.264065 [NOTICE] switch_channel.c:1104 New Channel sofia/internal/502@192.168.25.118 [7d0e24ef-c58b-4d05-9900-31dd46cebf83]
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.264065 [DEBUG] mod_sofia.c:4819 (sofia/internal/502@192.168.25.118) State Change CS_NEW -> CS_INIT
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/502@192.168.25.118) Running State Change CS_INIT (Cur 2 Tot 78)
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:627 (sofia/internal/502@192.168.25.118) State INIT
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] mod_sofia.c:90 sofia/internal/502@192.168.25.118 SOFIA INIT
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] sofia_glue.c:1295 sofia/internal/502@192.168.25.118 sending invite version: 1.6.19 -36-7a77e0b 64bit
7d0e24ef-c58b-4d05-9900-31dd46cebf83 Local SDP:
7d0e24ef-c58b-4d05-9900-31dd46cebf83 v=0
7d0e24ef-c58b-4d05-9900-31dd46cebf83 o=FreeSWITCH 1504594982 1504594983 IN IP4 192.168.25.5
7d0e24ef-c58b-4d05-9900-31dd46cebf83 s=FreeSWITCH
7d0e24ef-c58b-4d05-9900-31dd46cebf83 c=IN IP4 192.168.25.5
7d0e24ef-c58b-4d05-9900-31dd46cebf83 t=0 0
7d0e24ef-c58b-4d05-9900-31dd46cebf83 m=audio 26848 RTP/AVP 9 0 8 3 101 13
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=rtpmap:9 G722/8000
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=rtpmap:0 PCMU/8000
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=rtpmap:8 PCMA/8000
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=rtpmap:3 GSM/8000
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=rtpmap:101 telephone-event/8000
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=fmtp:101 0-16
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=rtpmap:13 CN/8000
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=ptime:20
7d0e24ef-c58b-4d05-9900-31dd46cebf83 a=sendrecv
7d0e24ef-c58b-4d05-9900-31dd46cebf83
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:40 sofia/internal/502@192.168.25.118 Standard INIT
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:48 (sofia/internal/502@192.168.25.118) State Change CS_INIT -> CS_ROUTING
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:627 (sofia/internal/502@192.168.25.118) State INIT going to sleep
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/502@192.168.25.118) Running State Change CS_ROUTING (Cur 2 Tot 78)
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] sofia.c:7084 Channel sofia/internal/502@192.168.25.118 entering state [calling][0]
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:643 (sofia/internal/502@192.168.25.118) State ROUTING
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] mod_sofia.c:143 sofia/internal/502@192.168.25.118 SOFIA ROUTING
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_ivr_originate.c:67 (sofia/internal/502@192.168.25.118) State Change CS_ROUTING -> CS_CONSUME_MEDIA
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:643 (sofia/internal/502@192.168.25.118) State ROUTING going to sleep
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/502@192.168.25.118) Running State Change CS_CONSUME_MEDIA (Cur 2 Tot 78)
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:662 (sofia/internal/502@192.168.25.118) State CONSUME_MEDIA
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:662 (sofia/internal/502@192.168.25.118) State CONSUME_MEDIA going to sleep
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] sofia.c:7084 Channel sofia/internal/502@192.168.25.118 entering state [terminated][400]
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [NOTICE] sofia.c:8273 Hangup sofia/internal/502@192.168.25.118 [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE]
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/502@192.168.25.118) Running State Change CS_HANGUP (Cur 2 Tot 78)
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/502@192.168.25.118) Callstate Change DOWN -> HANGUP
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:852 (sofia/internal/502@192.168.25.118) State HANGUP
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] mod_sofia.c:438 Channel sofia/internal/502@192.168.25.118 hanging up, cause: NORMAL_TEMPORARY_FAILURE
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:60 sofia/internal/502@192.168.25.118 Standard HANGUP, cause: NORMAL_TEMPORARY_FAILURE
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:852 (sofia/internal/502@192.168.25.118) State HANGUP going to sleep
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:619 (sofia/internal/502@192.168.25.118) State Change CS_HANGUP -> CS_REPORTING
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/502@192.168.25.118) Running State Change CS_REPORTING (Cur 2 Tot 78)
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:938 (sofia/internal/502@192.168.25.118) State REPORTING
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:174 sofia/internal/502@192.168.25.118 Standard REPORTING, cause: NORMAL_TEMPORARY_FAILURE
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:938 (sofia/internal/502@192.168.25.118) State REPORTING going to sleep
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_state_machine.c:610 (sofia/internal/502@192.168.25.118) State Change CS_REPORTING -> CS_DESTROY
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.284074 [DEBUG] switch_core_session.c:1665 Session 78 (sofia/internal/502@192.168.25.118) Locked, Waiting on external entities
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_ivr_originate.c:3848 Originate Resulted in Error Cause: 41 [NORMAL_TEMPORARY_FAILURE]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [NOTICE] switch_ivr_originate.c:2851 Cannot create outgoing channel of type [user] cause: [NORMAL_TEMPORARY_FAILURE]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_ivr_originate.c:3848 Originate Resulted in Error Cause: 41 [NORMAL_TEMPORARY_FAILURE]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [INFO] mod_dptools.c:3436 Originate Failed. Cause: NORMAL_TEMPORARY_FAILURE
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 lua(app.lua failure_handler)
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_cpp.cpp:1112 sofia/internal/501@192.168.25.5 destroy/unlink session from object
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 answer()
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_core_media.c:6878 AUDIO RTP [sofia/internal/501@192.168.25.5] 192.168.25.5 port 19884 -> 192.168.25.136 port 2248 codec: 9 ms: 20
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.304106 [NOTICE] switch_core_session.c:1683 Session 78 (sofia/internal/502@192.168.25.118) Ended
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.304106 [NOTICE] switch_core_session.c:1687 Close Channel sofia/internal/502@192.168.25.118 [CS_DESTROY]
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.304106 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/502@192.168.25.118) Running State Change CS_DESTROY (Cur 1 Tot 78)
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.304106 [DEBUG] switch_core_state_machine.c:751 (sofia/internal/502@192.168.25.118) State DESTROY
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.304106 [DEBUG] mod_sofia.c:343 sofia/internal/502@192.168.25.118 SOFIA DESTROY
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.304106 [DEBUG] switch_core_state_machine.c:181 sofia/internal/502@192.168.25.118 Standard DESTROY
7d0e24ef-c58b-4d05-9900-31dd46cebf83 2017-09-05 10:30:30.304106 [DEBUG] switch_core_state_machine.c:751 (sofia/internal/502@192.168.25.118) State DESTROY going to sleep
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_rtp.c:4111 Starting timer [soft] 160 bytes per 20ms
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_core_media.c:7179 sofia/internal/501@192.168.25.5 Set 2833 dtmf send payload to 127
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_core_media.c:7186 sofia/internal/501@192.168.25.5 Set 2833 dtmf receive payload to 127
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_core_media.c:7209 sofia/internal/501@192.168.25.5 Set rtp dtmf delay to 40
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] mod_sofia.c:850 Local SDP sofia/internal/501@192.168.25.5:
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 v=0
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 o=FreeSWITCH 1504601946 1504601947 IN IP4 192.168.25.5
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 s=FreeSWITCH
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 c=IN IP4 192.168.25.5
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 t=0 0
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 m=audio 19884 RTP/AVP 9 127
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 a=rtpmap:9 G722/8000
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 a=rtpmap:127 telephone-event/8000
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 a=fmtp:127 0-16
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 a=ptime:20
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 a=sendrecv
13606ec9-0ba0-4783-b912-8f1bc2dbabf5
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] sofia.c:7084 Channel sofia/internal/501@192.168.25.5 entering state [completed][200]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [NOTICE] mod_dptools.c:1312 Channel [sofia/internal/501@192.168.25.5] has been answered
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.304106 [DEBUG] switch_channel.c:3773 (sofia/internal/501@192.168.25.5) Callstate Change RINGING -> ACTIVE
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 sleep(1000)
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.324065 [DEBUG] sofia.c:7084 Channel sofia/internal/501@192.168.25.5 entering state [ready][200]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:30.444066 [DEBUG] switch_rtp.c:7271 Correct audio ip/port confirmed.
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 set(voicemail_action=save)
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.304281 [DEBUG] mod_dptools.c:1548 SET sofia/internal/501@192.168.25.5 [voicemail_action]=[save]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 set(voicemail_id=502)
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.304281 [DEBUG] mod_dptools.c:1548 SET sofia/internal/501@192.168.25.5 [voicemail_id]=[502]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 set(voicemail_profile=default)
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.304281 [DEBUG] mod_dptools.c:1548 SET sofia/internal/501@192.168.25.5 [voicemail_profile]=[default]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 lua(app.lua voicemail)
2017-09-05 10:30:31.304281 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x1137720 Connected.
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 unbind_meta_app()
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.304281 [INFO] switch_ivr_async.c:4072 UnBound A-Leg: ALL
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.304281 [DEBUG] switch_cpp.cpp:745 CoreSession::setVariable(playback_terminators, #)
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 EXECUTE sofia/internal/501@192.168.25.5 playback(silence_stream://200)
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.304281 [DEBUG] switch_ivr_play_say.c:1498 Codec Activated L16@16000hz 1 channels 20ms
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.504262 [DEBUG] switch_ivr_play_say.c:1942 done playing file silence_stream://200
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:31.504262 [DEBUG] switch_ivr_play_say.c:1498 Codec Activated L16@16000hz 1 channels 20ms
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:32.444287 [NOTICE] sofia.c:1012 Hangup sofia/internal/501@192.168.25.5 [CS_EXECUTE] [NORMAL_CLEARING]
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:32.444287 [DEBUG] mod_hash.c:297 Usage for 192.168.25.5_502 is now 0
13606ec9-0ba0-4783-b912-8f1bc2dbabf5 2017-09-05 10:30:32.444287 [DEBUG] switch_ivr_play_say.c:1942 done playing file /usr/share/freeswitch/sounds/en/us/callie/voicemail/vm-person.wav
2017-09-05 10:30:32.444287 [NOTICE] switch_cpp.cpp:1365 [voicemail]
2017-09-05 10:30:32.444287 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x1137720 released.
 
S

SBTech

Member
Jul 28, 2017
35
1
8
44
Are the phones registering with the server?

looks like the call comes in and it try's to ring the extension but its not registered so it goes to VM.
 
B

Bounty

New Member
Aug 31, 2017
22
0
1
44
Yes, they are registered. I have since added a Polycom VVX401 and YeaLink and they don't have this issue. I also set up a ring group including all four phones. Only the VVC and YeaLink rang, the IP550 and IP331 didn't. I provisioned all phones the same way. The only difference is the two that don't work are using the Polycom 4.x CFG template (stock).

All four phones show up under Registrations and Devices.
 
B

Bounty

New Member
Aug 31, 2017
22
0
1
44
I have compared the logs from calling an extension that goes straight to voicemail (501) vs. calling one that rings (503) and narrowed it down to the differences. I also created a new extension and new user and re provisioned the IP550 with the same result.

Calling Extension 501 Polycom IP550 (goes to voicemail)
[DEBUG] sofia.c:7084 Channel sofia/internal/502@192.168.25.5 entering state [completed][200]
[NOTICE] mod_dptools.c:1312 Channel [sofia/internal/502@192.168.25.5] has been answered
[DEBUG] switch_channel.c:3773 (sofia/internal/502@192.168.25.5) Callstate Change RINGING -> ACTIVE
EXECUTE sofia/internal/502@192.168.25.5 sleep(1000)
[DEBUG] sofia.c:7084 Channel sofia/internal/502@192.168.25.5 entering state [ready][200]
[DEBUG] switch_rtp.c:7271 Correct audio ip/port confirmed.

Calling Extension 503 Polycom VVX401 (rings)
[NOTICE] mod_sofia.c:2367 Pre-Answer sofia/internal/502@192.168.25.5!
[DEBUG] switch_channel.c:3474 (sofia/internal/502@192.168.25.5) Callstate Change RINGING -> EARLY
[DEBUG] sofia.c:7084 Channel sofia/internal/502@192.168.25.5 entering state [early][183]
[DEBUG] switch_ivr_originate.c:1273 Raw Codec Activation Success L16@8000hz 1 channel 20ms
[DEBUG] switch_core_codec.c:223 sofia/internal/502@192.168.25.5 Push codec L16:100
[DEBUG] switch_ivr_originate.c:1342 Play Ringback Tone [%(2000,4000,440,480)]
[DEBUG] switch_rtp.c:7271 Correct audio ip/port confirmed.
 
B

Bounty

New Member
Aug 31, 2017
22
0
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The issue is now resolved. I downgraded then upgraded the phone's firmware and it worked, so I did it on the other and it works now too.
 
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