MWI Cisco SPA 525G2 not lighting up

[Andrew Byrd]

I have 3 spa525G2 that have been in use for over 6 months. Just recently, I moved the Fusionpbx application to a new server.. Ever since the move, MWI for ext 310, their shared voice mail ext, no longer works

In extension set up I set up MWI to 310@abn8.npusa.us That is the vm ext and the domain their on.

Not sure what else to check

any ideas?

 

[Andrew Byrd]

I did find that MWI is working correctly on my Yealink T29 but not on the Cisco Spa 525G2 or the Cisco Spa 508G

 

[Andrew Byrd]

Short term I just replaced the 525G2 with a yealink T29. Now MWI works. I will just not use 525G2's in production anymore and if I need the wifi feature (only reason I use the 525g2) I will use the Yealink T29 with a wifi adapter or use the Yealink T54W

 

[Dast]

Just curious what system they were working with prior to switching to Fusionbpx?
In my limited experience, Cisco voip phones are a pain in the ass when it comes to SIP.

 

[Andrew Byrd]

Thank you for your input on this. I moved an instance of Fusionpbx from one server to another Fusionpbx server. Cisco spa series are work horses. For the most part, I have learned how to make them play well with Fusionpbx/freeswitch. Moving forward I only sell and install Yealinks. They play well the best in my opinion. I have several clients that still use spa525g2 due to the WIFI and they do not have a way to get cat5 to that location. In that case, I am migrating them away from spa and replacing with Yealink T29 with a wifi dongle or a Yealink T54W.

The MWI was working fine on the previous Fusionpbx 4.5.11 server. After the move to a larger storage server, the MWI simply will not work on spa but will for Yealinks.