Mobile-Twinning app

[sdavison]

Has anyone been able to use this? Im bit confused on the instruction given, installed app, forward call to number I have on mobile-twinning app but not sure what else needs to be done, such as a dialplan. Any info would be appreciated.

 

[mydigitalself]

It works great and my clients regularly use it.

Set a followme or forward to a mobile DID. Then on the phone put a DSSKey that's *662

Call comes in, gets forwarded to a cell, and then press *662 to grab it back to the desk phone.

 

[gflow]

You can also do it the other way around as well. You are on call on your deskphone you can call a destination that you have configured to point to *662 and it will pull the call from your deskphone to mobile.

 

[s2svoip]

Had not heard of this, I gave this a try but @mydigitalself can you confirm what you did with

Go to Dialplan -> Destinations. Map a Destination to the mobile-twinning dialplan number. (*662) (spells MOB for "mobile")

 

[sdavison]

Ah, got it, understood just need the *662 inbound route

THANKS !!!

 

[Adrian Fretwell]

Do you really need the inbound route if you have copied the 390_mobile_twinning.xml file to your /var/www/fusionpbx/app/dialplans/resources/switch/conf/dialplan directory?

 

[sdavison]

Mine did not work without creating an inbound rule even though the 390_mobile_twinning.xml file was copied to that path.

 

[Adrian Fretwell]

Mine did not work without creating an inbound rule even though the 390_mobile_twinning.xml file was copied to that path.

Yes,
I have realised that the upgrade instructions do not include Add Defaults - there may be a good reason, but I have put in a pull request with an update. App Defaults (amongst other things) reads the xml files in /var/www/fusionpbx/app/dialplans/resources/switch/conf/dialplan and makes sure they get picked up into the dialplan.

I also noticed that 390_mobile_twinning.xml did not have the order="390" attribute in the extension tag.

Once I had run App Defaults, with the modified xml file to include the order, mobile-twinning appears in the Dialplan Manager:

 

[s2svoip]

Yes,
I have realised that the upgrade instructions do not include Add Defaults - there may be a good reason, but I have put in a pull request with an update. App Defaults (amongst other things) reads the xml files in /var/www/fusionpbx/app/dialplans/resources/switch/conf/dialplan and makes sure they get picked up into the dialplan.

I also noticed that 390_mobile_twinning.xml did not have the order="390" attribute in the extension tag.

Once I had run App Defaults, with the modified xml file to include the order, mobile-twinning appears in the Dialplan Manager:

View attachment 2097

boom, this got it working for me, changed the order and did app defaults, cheers Adrian!

 

[s2svoip]

Wondering how to best implement this feature, I have used an Avaya IP office system before with twinning and you can just push a BLF to turn it on / off. then if turned on both your deskphone and twinned (mobile) will ring, you can then push the twin BLF to pick up the call on your desk phone or xfer to your mobile by just pushing it. to achieve this functionality would have to do a combo of enabling/disabling a ring group so both ring on incoming call and also *662 if in call to pull it back to the deskphone, then call forward to push it back to mobile. a bit beyond me, but interested what others think

 

[ad5ou]

We set it up with "follow-me" instead of a ring group. Most of our users keep the follow-me turned on all the time so the only button requirement is when they want to "pull the call back to desk set" You could add a second button for "*21" to turn follow me on/off also.

It isn't quite as elegant as the Avaya single button option, but at least adds the main "twinning" function that is missing otherwise.

 

[s2svoip]

good shout @ad5ou cheers, yeah the avaya handsets have dual BLF lights which is pretty neet, twin is green for on, then red/green when call is active. but your setup sounds like the most sense.

 

[marijan]

Hello,

Please somebody help how I can have more than 10 digits mobile number?
My country mobile numbers are 00389xxxxxxxx

Thanks

 

[Adrian Fretwell]

It is a while since I looked at the code for this, so I can't remember all the details but a good start would be to edit:
/var/www/fusionpbx/app/mobile-twinning/mobile_twinning_edit.php
and change the if statement shown in the code segment below:

        //check for a valid 10 digit mobile number
            if (strlen($mobile_twinning_number) != 10)  {
                if (strlen($mobile_twinning_number) != 0) {
                    $msg .= $text['message-warning'].$text['message-invalid_mobile_twinning_number']."<br>\n";
                }
            }

 

[marijan]

It is a while since I looked at the code for this, so I can't remember all the details but a good start would be to edit:
/var/www/fusionpbx/app/mobile-twinning/mobile_twinning_edit.php
and change the if statement shown in the code segment below:

        //check for a valid 10 digit mobile number
            if (strlen($mobile_twinning_number) != 10)  {
                if (strlen($mobile_twinning_number) != 0) {
                    $msg .= $text['message-warning'].$text['message-invalid_mobile_twinning_number']."<br>\n";
                }
            }

Thanks a lot Adrian

 

[marijan]

Dear Adrian,

Thanks again, it works.

I edited also /var/www/fusionpbx/app/mobile-twinning/mobile_twinning.php line 154 just for showing on Application/Mobile Twining modified digits from /var/www/fusionpbx/app/mobile-twinning/mobile_twinning_edit.php

/var/www/fusionpbx/app/mobile-twinning/mobile_twinning_edit.php line 91:
if (strlen($mobile_twinning_number) != 10) {
changed to
if (strlen($mobile_twinning_number) != 13) {

/var/www/fusionpbx/app/mobile-twinning/mobile_twinning.php line 154:
echo " <td valign='top' class='".$row_style[$c]."'>".format_phone(substr($row['mobile_twinning_number'],-10))."</td>\n";
changed to:
echo " <td valign='top' class='".$row_style[$c]."'>".format_phone(substr($row['mobile_twinning_number'],-13))."</td>\n";

 

[mak_make]

HI,

I have installed the Mobile-twinning and did the setup correctly. but when I dial *662 to I am getting Normal clearing. Any ideas how to fix it?

 

[Adrian Fretwell]

Any ideas how to fix it?

No, not really, because you have told us very little about your system.

If *662 is failing, then maybe the mobile-twinning dialplan (390_mobile_twinning.xml) did not get set up correctly. If you look in the dialplan manager do you see a dialplan called mobile-twinning?

 

[mak_make]

Hi,

its working now. I had some permissions issue. Thanks for quick reply.