looking at changing freeswitch conf files directly any pointers?

[mattswainston]

Hi, I'm looking at using freeswitch documentation to change the mod_callcenter to announce a position in the queue. There is an example of this at

mod_callcenter - FreeSWITCH - Confluence

I am looking in /etc/freeeswitch/autoload_configs

I have created a call center q in fusionpbx but can't see the config that I am guessing it creates in there somewhere. Am I labouring under a misapprehension? I assumed that fusionpbx updates these - is this not the case?

TIA

 

[Adrian Fretwell]

FusionPBX only writes to a very few .XML files like /etc/freeswitch/vars.xml. Most of the configuration is delivered via an XML handler written in LUA script. Have a look in /usr/share/freeswitch/scripts/app/xml_handler under ./resorces/scripts/configuration there is a calcenter.conf.lua I have never had a need to look at it though.

There is a line in /etc/freeswitch/autoload_configs that instructs FreeSWITCH to use the .lua XML handler.

 

[mattswainston]

Just in case anyone else needs this it was super easy after learing lua, and checking the variables in the dial plan! The script works fine - the dial plan entry for the call center just needs one line added
<action application="set" data="result=${luarun(callcenter-announce-position.lua ${uuid} 37841b01-4afb-4c96-b830-78607cda0533 10000)}"/>
where the long guid is the one copied and pasted from the last line on in the xml bit of the dial plan entry.

Super cool!